When you connect an optical cable, the D1 will sense that an optical input is present and give that input priority. If using D1 with optical outputs from your TV, DVD player, Apple TV, etc you will need an AC USB power adapter (sold separately) to power D1. When using the optical output from your computer, you may power D1 via the computer's USB power and therefore no external power supply is needed.
Frequently ask Questions
Applicable to our A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speakers.
Start with power cycling your speakers by turning them off and then back on. From there:- Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- Please try using each input available (mini-jack, RCA, USB, as well as Bluetooth), one at a time, to see how the speakers react. If the distortion is unique to one speaker, when testing via RCA switch the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
- Make sure it is not a power issue by trying a power outlet that is on a different circuit.
Applicable to our HD3 and HD4 speakers
Turn on the speakers using the power switch located on the rear panel. The speakers will automatically go into Bluetooth "pair mode" and the Pair button on the front panel should start flashing.- On your source device (phone, tablet, laptop, etc), turn on Bluetooth and go to Bluetooth preferences.
- Select "Audioengine HD3 (or HD4)" to pair and connect. The Pair indicator on the front panel should be solid. Play your music and adjust the volume levels on the speakers and your device.
Applicable to our A1, A2+Wireless, B2, A5+Wireless, and HD6 speaker models
Turn on the speakers using the power switch located on the rear panel. The speakers will automatically go into Bluetooth "pair mode" and the Pair button on the back panel should start flashing.- On your source device (phone, tablet, laptop, etc), turn on Bluetooth and go to Bluetooth preferences.
- Select "Audioengine (your speaker model)" from the list of available devices to pair and connect. The Pair indicator on the back panel should now be solid. Play your music and adjust the volume levels on the speakers and your device.
- Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- Please try using the stereo mini input and Bluetooth (or WiFi in the case of the A1-MR), one at a time, to see how the speakers react.
- Make sure it is not a power issue by trying a power outlet that is on a different circuit.
- Open the Alexa App on your smartphone or tablet (Apple link | Google Play Link)
- Tap the “Devices” icon and select the Echo/Alexa device you want to connect to speakers
- Select “Bluetooth Devices”
- Select “Pair New Device”
- Find your Audioengine wireless speaker on the list of available Bluetooth devices, and select it
- The P4s will have a white sticker located near the binding posts on the back of either speaker, which will have the serial number underneath the barcode.
- On products like the D1, B1, and D2, you can find the serial number on the bottom of the unit after "Serial Number".
- On the W3, the serial number can be found on the white sticker on the packaging on both the outer and inner box.
- The N22 serial number can be found on the silver sticker on the back of the amplifier.
- is fully tested.
- is refurbished with replacement parts for any defects identified in testing.
- is put through a thorough cleaning process and inspection.
- is repackaged (including appropriate manuals, cables, etc.).
- is placed into a Final QA inspection prior to being added to sellable refurbished stock.
Applicable to our A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speakers.
Start with power cycling your speakers by turning them off and then back on. From there:- Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- Please try using each input available (mini-jack, RCA, USB, as well as Bluetooth), one at a time, to see how the speakers react. If the distortion is unique to one speaker, when testing via RCA switch the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
- Make sure it is not a power issue by trying a power outlet that is on a different circuit.
Applicable to our A1, A1-MR, A2+, HD3, HD4, A5+, and HD6 speaker models
If one of your speakers is not working (whether it be the left or right speaker), we would recommend the following troubleshooting steps: Start by power cycling your speakers by turning them off and then back on. From there:- Check to make sure the speaker wire connecting the left and right speakers is connected according to proper polarity (Red to Gold, Black to Silver) on both ends.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- If you are using any other devices in line with these speakers, please temporarily remove them from your setup and connect the source directly to the speakers
- Please try using each available input, one at a time, to see how the speakers react. When testing via RCA swap the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
- USB digital-to-analog converter (DAC)
- Variable audio output (connect a subwoofer or wirelessly send audio to other speakers with our optional W3 wireless adapter)
- Upgraded speaker connectors
- Upgraded power supply
- Upgraded accessory cables
Applicable to our A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speakers.
Start with power cycling your speakers by turning them off and then back on. From there:- Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- Please try using each input available (mini-jack, RCA, USB, as well as Bluetooth), one at a time, to see how the speakers react. If the distortion is unique to one speaker, when testing via RCA switch the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
- Make sure it is not a power issue by trying a power outlet that is on a different circuit.
Applicable to our HD3 and HD4 speakers
Turn on the speakers using the power switch located on the rear panel. The speakers will automatically go into Bluetooth "pair mode" and the Pair button on the front panel should start flashing.- On your source device (phone, tablet, laptop, etc), turn on Bluetooth and go to Bluetooth preferences.
- Select "Audioengine HD3 (or HD4)" to pair and connect. The Pair indicator on the front panel should be solid. Play your music and adjust the volume levels on the speakers and your device.
Applicable to our A1, A2+Wireless, B2, A5+Wireless, and HD6 speaker models
Turn on the speakers using the power switch located on the rear panel. The speakers will automatically go into Bluetooth "pair mode" and the Pair button on the back panel should start flashing.- On your source device (phone, tablet, laptop, etc), turn on Bluetooth and go to Bluetooth preferences.
- Select "Audioengine (your speaker model)" from the list of available devices to pair and connect. The Pair indicator on the back panel should now be solid. Play your music and adjust the volume levels on the speakers and your device.
Applicable to our A2+, HD3, and HD4 speaker models
All digital audio sources will ultimately need to be converted to analog to provide sound through any speaker system. The USB and Bluetooth inputs will pass the digital signal on to the speaker's internal digital-to-analog converter (DAC), while the RCA/3.5mm inputs are already analog and have been converted by the built-in DAC in your source. So it's a question of which DAC sounds best to you. We would recommend testing each input separately to see which one you prefer!Applicable to our A1, A1-MR, A2+, HD3, HD4, A5+, and HD6 speaker models
If one of your speakers is not working (whether it be the left or right speaker), we would recommend the following troubleshooting steps: Start by power cycling your speakers by turning them off and then back on. From there:- Check to make sure the speaker wire connecting the left and right speakers is connected according to proper polarity (Red to Gold, Black to Silver) on both ends.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- If you are using any other devices in line with these speakers, please temporarily remove them from your setup and connect the source directly to the speakers
- Please try using each available input, one at a time, to see how the speakers react. When testing via RCA swap the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
Yes! You will need an Apple USB 3 camera adapter. What you would need to do is connect the D1 and its USB cable to the USB A port on the Apple USB 3 camera adapter, and then the male lightning end of the Camera Adapter to your iOS device. You will also need to have a power supply that can power enough to the D1 and your device. Apple's USB C Fast charger is recommended for this.
You can use Audioengine DACs with your original A5s, no problem. You would simply use a standard RCA cable and the RCA to mini-jack adapter that came with the A5 to connect the RCA output from the DAC in to one of the mini-jack inputs.
These RCA outputs are variable, adjusting the volume on the D1 will adjust the output of any speakers or amp connected to this output. This makes the D1 a handy way to control the volume of both your speakers AND headphones.
The D3 is a USB Plug-and-Play audio device. This means that the drivers it uses are developed and provided by the developer of your computer's operating system. In the case of a Windows PC for example, these drivers are provided by Microsoft, and are a part of Windows.
D3 can easily drive headphones with impedances as low as 10 ohms.
Yes! You will need an Apple USB 3 camera adapter. All you would need to do is connect the D3 and it's USB cable to the USB A port on the adapter and then the male lightning end of the Camera Adapter to your iOS device. You will also need to have a power supply power enough to power the D3 and your device. Apple's USB C Fast charger is recommended.
The USB connector on the Sender transmits USB audio from your computer OR you can plug any input into the audio connector on the other end (an iPod, stereo, etc.). The Receiver part is powered by a USB power supply or charger and sends out analog audio. Just keep in mind the W3 will work anywhere you want to replace an RCA cable or 1/8" mini-jack cable with wireless! If i purchase multiple W3 sets will they interfere with each other when used in the same setup? Up to 8 W3 sender receiver pairs will play well together as long as you keep a minimum of 6 inches between each unit.
Yes, you can control iTunes with your iPhone and then send music from your Mac or PC out to your stereo system with the W3. Think of the W3 as an inexpensive way to get really high-quality wireless audio anywhere around the house. And no need to buy new gear as you can connect the W3 to all of your existing audio components.
The W3 will easily handle low frequencies and is designed to transfer all music without any compression of loss. If I have the W3 can I send audio to my passive rear channel surround speakers? Sure, as long as you have a power amplifier to power your passive speakers, the W3 will work.
The W3 replaces any "line-level" RCA or mini-jack audio cable but is not designed to connect directly to powered speaker outputs.
Absolutely! Many of our customers use the W3 with their MP3 players, stereo receivers, CD players, powered speakers, satellite radios, etc. The W3 Sender and Receiver units connect to any gear that has an audio input and output (or headphone jack).
Yes, the output of the W3 works great with headphones and you can control the volume with the TV remote.
No, the W3 Sender will transmit USB audio directly to the Receiver so there's no need to connect to the headphone output on your computer.
Sure, as long as your amplifier, preamp, or receiver has RCA preamp outputs you can connect the W3 to send wireless music over to your A2 powered speakers. Very cool!
Yes, you can use multiple W3 sets (up to 8) to send stereo audio to different locations or up to 3 receivers with one sender unit.
Two W3s can be used on one computer if you have two free USB ports. You would need to change the selection in your computer's audio preferences to switch between each Sender. Also, make sure to leave at least 6 inches between the units so there is no interference.
Yes! As long as it can provide at least 250mA, any USB power supply or smartphone / tablet charger should work just fine to power the W3 Sender or Receiver.
If you car has an auxiliary input on your car's stereo system (either 1/8" or RCA), then simply connect the W3 Receiver to a USB car power adapter and the audio output from the W3 Receiver to the audio input on your stereo system.
We considered adding batteries but decided not to as this was primarily designed as a wireless connection from your stereo receiver to a subwoofer or from a laptop to your stereo or powered speakers. There are, however, 3rd-party battery packs available and a quick Google search will turn up some inexpensive options that work great!
We agonized whether or not to include 2 chargers in the box but figured that most people these days are very likely to have an extra USB charger or two from an old smartphone or tablet. These power supplies are inexpensive and can be found at your local Radio Shack or electronics store. We also have extra USB adapters available through our web store - http://audioengineusa.com/USB-Power-Adapter.
The W3 latency is under 20ms so it's perfect for using with video - home theater surround or basic 2-channel audio. Can I use the W3 for my podcasting studio? I want a wireless mic to my computer's audio input? Sure, this is a great application for the W3. You can use the W3 to replace any RCA or mini-jack cable, with or without a computer!
The features that we feel make our system better than most wireless products currently on the market are the overall ease of setup, fixed low latency, audio quality, lack of dropouts, and high interference tolerance - all the good stuff that's important for a wireless product to be of any real use.
The full frequency response is 15Hz to 22KHz, +/- 1.5db. The numbers shown in the W3 Setup Guide are measurement points and not related to the overall bandwidth of the system. There's not need to show a spec for frequency range as the system transmits uncompressed PCM stereo audio (CD-quality) over using a protocol specifically designed for audio.
The W3 can transmit to up to 3 receivers simultaneously.
To do this you would use multiple sets of the W3 to send wireless music throughout your house. We have customers that daisy-chain the W3 (and W2) together from the output of one audio system - your stereo or our powered speakers in the living room, for example - to another system in another part of the house such as a Bose Wave radio in the kitchen. This way you can either control audio from their computers or iPods, or even without a computer from any other audio gear depending on how you connect the W3 Senders and Receivers.
Yes; you would need to connect the W3 Sender to the line-level outputs or headphone jack of the TV and the W3 Receiver to the analog input of the speakers. You'll need a second USB power adapter or iPod charger for this application. These power supplies are inexpensive and can be found at your local electronics store.
Sure. Connect the W3 Sender to the subwoofer outputs on your A/V receiver and then connect the W3 Receiver to the audio inputs on your subwoofer. There are stereo 1/8" mini-jack inputs and outputs on the W3 that will allow you to make an RCA connection with the use of a Y-cable (which is included).
Yes, simply connect the W3 Sender to the rear channel preamp outputs on your surround receiver then connect the W3 Receiver to an input on Audioengine or any other powered speakers. The W3 has stereo (1/8") inputs and outputs that will also connect to RCA connector with the use of the included RCA Y-cable adapter.
Yes, each Sender/Receiver W3 pair transmits uncompressed stereo audio from a computer or any analog audio output.
The W3 is based on a proprietary wi-fi technology that uses the same frequency bands as 802.11.
No! You don't need a computer to send wireless stereo audio - just power for the W3 Sender and Receiver dongles and RCA or mini-jack inputs and outputs on your music gear.
The W3 essentially acts as your computer's sound card; so it is an either/or option, you either select your internal sound card to use or the W3. To use your computer speakers you simply select the sound card in your device settings or remove the W3 sender unit from your computer.
The W3 is a USB Plug-and-Play audio device. This means that the drivers it uses are developed and provided by the developer of your computer's operating system. In the case of a Windows PC for example, these drivers are provided by Microsoft, and are a part of Windows.
The W3 is a USB Plug-and-Play audio device. which means that the drivers it uses are developed and provided by the developer of your computer's operating system. Because of this, you shouldn't need to download or upgrade any drivers to use your W3.
Yes, both wireless adapters transmit any audio file format with no compression or loss.
Easily switch between speakers and W3 in the Status Bar on a Mac without having to go into System Preferences/Sound to change inputs and outputs with the Audio Switcher program available here: spikesoft.net/downloads.php#as.
Applicable to our A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speakers.
Start with power cycling your speakers by turning them off and then back on. From there:- Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- Please try using each input available (mini-jack, RCA, USB, as well as Bluetooth), one at a time, to see how the speakers react. If the distortion is unique to one speaker, when testing via RCA switch the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
- Make sure it is not a power issue by trying a power outlet that is on a different circuit.
Applicable to our A1, A1-MR, A2+, HD3, HD4, A5+, and HD6 speaker models
If one of your speakers is not working (whether it be the left or right speaker), we would recommend the following troubleshooting steps: Start by power cycling your speakers by turning them off and then back on. From there:- Check to make sure the speaker wire connecting the left and right speakers is connected according to proper polarity (Red to Gold, Black to Silver) on both ends.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- If you are using any other devices in line with these speakers, please temporarily remove them from your setup and connect the source directly to the speakers
- Please try using each available input, one at a time, to see how the speakers react. When testing via RCA swap the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
Yes, We do use solid bamboo for these speakers! The bamboo cabinets were tuned to sound the same as the MDF speakers, but the density of bamboo will give it natural acoustic advantages over MDF material.
Applicable to our A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speakers.
Start with power cycling your speakers by turning them off and then back on. From there:- Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- Please try using each input available (mini-jack, RCA, USB, as well as Bluetooth), one at a time, to see how the speakers react. If the distortion is unique to one speaker, when testing via RCA switch the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
- Make sure it is not a power issue by trying a power outlet that is on a different circuit.
Applicable to our A1, A2+Wireless, B2, A5+Wireless, and HD6 speaker models
Turn on the speakers using the power switch located on the rear panel. The speakers will automatically go into Bluetooth "pair mode" and the Pair button on the back panel should start flashing.- On your source device (phone, tablet, laptop, etc), turn on Bluetooth and go to Bluetooth preferences.
- Select "Audioengine (your speaker model)" from the list of available devices to pair and connect. The Pair indicator on the back panel should now be solid. Play your music and adjust the volume levels on the speakers and your device.
Applicable to our A1, A1-MR, A2+, HD3, HD4, A5+, and HD6 speaker models
If one of your speakers is not working (whether it be the left or right speaker), we would recommend the following troubleshooting steps: Start by power cycling your speakers by turning them off and then back on. From there:- Check to make sure the speaker wire connecting the left and right speakers is connected according to proper polarity (Red to Gold, Black to Silver) on both ends.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- If you are using any other devices in line with these speakers, please temporarily remove them from your setup and connect the source directly to the speakers
- Please try using each available input, one at a time, to see how the speakers react. When testing via RCA swap the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
The HD6's do not come with a dedicated headphone out. If you wanted to use headphones with our HD6 speakers, you'd want to incorporate a headphone amp, like our D1 24-bit DAC/Headphone Amp, into your set up. When using a device like this, the audio would be cut off to your speakers when your headphones are plugged in, allowing you to enjoy the audio coming through the headphones without any interruption from your speakers.
- Tidal
- Spotify
- Pandora
- iTunes/Apple Music
- Amazon Music
- YouTube
- Sirius XM
- Qobuz
- If it's on and solid, this means the HD6 is powered on, and currently connected to a Bluetooth-enabled device.
- If your source is currently sending the HD6 an aptX signal, the LED indicator on the rear panel will illuminate orange instead of white.
- If it's on and blinking, this means the HD6 is powered on but not currently connected to a device.
- If it's off (and HD6 is powered on), this means Bluetooth is in standby and not connected to a device. The HD6, however, is still visible to your device, so simply connect using your device and the HD6 will automatically wake up.
- Insert the paperclip into the hole on the back of the remote and push. The battery/button assembly of the remote will pop out.
- Use the paperclip to push the battery out of the battery clip. Note the orientation of the battery when removing it.
- Slide the new CR2025 battery into the battery clip. The positive (+) side of the battery should face away from the PCB.
- The battery/button assembly is held in place with magnets, so once you've replaced the battery, slide it back into place.
- Larger redesigned woofer with die-cast aluminum frame for extended bass response with fast dynamics
- New larger custom 1” tweeter for an open and realistic high end and an extraordinary soundstage
- Thicker, low-resonance cabinet
- Upgraded crossover components
- Bluetooth aptX and digital optical inputs
- Real wood-veneer cabinet finish options
- Removable magnetic grills
- Solid aluminum remote control
Applicable to our A1, A2+Wireless, B2, A5+Wireless, and HD6 speaker models
Turn on the speakers using the power switch located on the rear panel. The speakers will automatically go into Bluetooth "pair mode" and the Pair button on the back panel should start flashing.- On your source device (phone, tablet, laptop, etc), turn on Bluetooth and go to Bluetooth preferences.
- Select "Audioengine (your speaker model)" from the list of available devices to pair and connect. The Pair indicator on the back panel should now be solid. Play your music and adjust the volume levels on the speakers and your device.
- Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- Please try using each input available (mini-jack and Bluetooth), one at a time, to see how the speakers react.
- Make sure it is not a power issue by trying a power outlet that is on a different circuit.
- If it's on and solid, this means the B2 is powered on, and currently connected to a Bluetooth-enabled device.
- If it's on and blinking, this means the B2 is powered on but not currently connected to a device.
- If it's off (and B2 is powered on), this means Bluetooth is in standby and not connected to a device. The B2, however, is still visible to your device, so simply connect using your device and it will automatically wake up.
The lower the speaker impedance, the more current (amperage) your amp or receiver will need to provide, but most separate power amps have more than a sufficient power supply and power amp sections for driving 4 ohm loads with ease. In fact many amps will perform better with a 4 ohm load as opposed to 8 ohms if their design is robust enough to supply the extra current. A quick web search will bring up more information on this subject.
The P4 is a very efficient speaker and designed to work well with digital hybrid amplifiers (Class-D, Class-T, etc.) as well as most stereo receivers, integrated amps, tube amplifiers, and whole-house music systems such as the Sonos ZonePlayer 120. Check out our N22 amp for a great setup!
Yes, We do use solid bamboo for these speakers! The bamboo cabinets were tuned to sound the same as the MDF speakers, but the density of bamboo will give it natural acoustic advantages over MDF material.
To use the P4 speakers with the S8 you would need an amp, like our N22, to supply power to the P4 speakers and connect to the S8.
Yes! You will need an Apple USB camera adapter, and a self powered USB hub. We've tested this with the D-link DUB-H4 and DUB-H7, and it works well. Here's an example of how this would be connected:
iDevice w/ USB Camera Adapter --USB-> Powered hub --USB-> D2 Sender --wireless-> D2 Receiver --RCA-> Speakers
You can use Audioengine DACs with your original A5s, no problem. You would simply use a standard RCA cable and the RCA to mini-jack adapter that came with the A5 to connect the RCA output from the DAC in to one of the mini-jack inputs.
You can absolutely still use the B1, and it will sound great. aptX® is a high quality Bluetooth audio codec that works really well. With that said, in addition to mandatory support for SBC, Bluetooth also includes optional support for many other codecs, like MPEG-1, MPEG-2, MPEG-4, and AAC, all of which have their own advantages, and some of which sound very close to aptX®.
AptX® keeps an up to date list of supported device on their site. See here, for supported smartphones:
https://www.aptx.com/products?field_product_category_tid=126
And here, for supported tablets:
https://www.aptx.com/products?field_product_category_tid=135
No extra software or drivers are needed. The B1 is compatible with any device that supports Bluetooth, and the A2DP profile for streaming stereo audio. This includes most all Smartphones, Tablets, and Laptop Computers.
Yes, the B1 transmits 16-bit stereo audio.
Yes, any audio product with a standard analog audio input can connect to B1 with the included RCAs. B1 also includes a digital output so you also can connect via optical (TOSLINK).
Once your B1 is paired and connected then any app (iTunes, etc.) or online players (such as Youtube) will automatically play your music through Bluetooth.
The B1 uses Bluetooth, which operates on the same 2.4GHz band as most Wi-Fi Routers. There's always a possibility for interference with wireless technology on the same frequency, but in our testing this was very uncommon.
B1 automatically powers-down and mutes the output after about 10 minutes. The BT input, however, is still active so you can just pair to it again without pressing the front panel button. B1 will remain on if a device is paired with it and turned on though.
Connecting to a stereo or surround-sound receiver
As Audioengine powered speakers include built-in power amplifiers, connecting the speaker terminals from the speakers directly to the speaker outputs of a stereo receiver or power amplifier will cause damage. You can, however, connect your speakers to a stereo receiver via the "line-level" outputs ("preamp out" or a similar audio output) on the receiver's rear panel.
Here's how to use an Audioengine Bluetooth device to turn your 4th Generation Apple TV into a powerful home entertainment system:
First, make sure your Audioengine device is powered up and are ready to pair. Next, go into your Apple TV’s settings and choose Remotes and Devices. Then click on Bluetooth. Under Other Devices, you’ll see the Audioengine device (listed as Audioengine HD6, Audioengine B1,Audioengine B2, etc.). Click on that. Apple TV will pair with your speakers and will send the audio signal directly to the device.
A video link is here
Applicable to our A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speakers.
Start with power cycling your speakers by turning them off and then back on. From there:- Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- Please try using each input available (mini-jack, RCA, USB, as well as Bluetooth), one at a time, to see how the speakers react. If the distortion is unique to one speaker, when testing via RCA switch the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
- Make sure it is not a power issue by trying a power outlet that is on a different circuit.
Applicable to our A1, A2+Wireless, B2, A5+Wireless, and HD6 speaker models
Turn on the speakers using the power switch located on the rear panel. The speakers will automatically go into Bluetooth "pair mode" and the Pair button on the back panel should start flashing.- On your source device (phone, tablet, laptop, etc), turn on Bluetooth and go to Bluetooth preferences.
- Select "Audioengine (your speaker model)" from the list of available devices to pair and connect. The Pair indicator on the back panel should now be solid. Play your music and adjust the volume levels on the speakers and your device.
Applicable to our A1, A1-MR, A2+, HD3, HD4, A5+, and HD6 speaker models
If one of your speakers is not working (whether it be the left or right speaker), we would recommend the following troubleshooting steps: Start by power cycling your speakers by turning them off and then back on. From there:- Check to make sure the speaker wire connecting the left and right speakers is connected according to proper polarity (Red to Gold, Black to Silver) on both ends.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- If you are using any other devices in line with these speakers, please temporarily remove them from your setup and connect the source directly to the speakers
- Please try using each available input, one at a time, to see how the speakers react. When testing via RCA swap the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
- Bluetooth LED is on and solid: The A5+ Wireless has power and currently connected to a Bluetooth-enabled device.
- LED indicator illuminates orange instead of white: This is normal! It means that your source is currently sending the A5+ Wireless an aptX signal.
- Bluetooth LED is on and blinking: The A5+ Wireless has power and the Bluetooth receiver is in pairing mode.
- Bluetooth LED is off and A5+ Wireless is on: Bluetooth is in standby and not in pairing mode. However, the A5+ Wireless is still visible to your device, so simply connect using your device and it will automatically wake up.
Yes, We do use solid bamboo for these speakers! The bamboo cabinets were tuned to sound the same as the MDF speakers, but the density of bamboo will give it natural acoustic advantages over MDF material.
Applicable to our A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speakers.
Start with power cycling your speakers by turning them off and then back on. From there:- Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- Please try using each input available (mini-jack, RCA, USB, as well as Bluetooth), one at a time, to see how the speakers react. If the distortion is unique to one speaker, when testing via RCA switch the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
- Make sure it is not a power issue by trying a power outlet that is on a different circuit.
Applicable to our A1, A2+Wireless, B2, A5+Wireless, and HD6 speaker models
Turn on the speakers using the power switch located on the rear panel. The speakers will automatically go into Bluetooth "pair mode" and the Pair button on the back panel should start flashing.- On your source device (phone, tablet, laptop, etc), turn on Bluetooth and go to Bluetooth preferences.
- Select "Audioengine (your speaker model)" from the list of available devices to pair and connect. The Pair indicator on the back panel should now be solid. Play your music and adjust the volume levels on the speakers and your device.
Applicable to our A2+, HD3, and HD4 speaker models
All digital audio sources will ultimately need to be converted to analog to provide sound through any speaker system. The USB and Bluetooth inputs will pass the digital signal on to the speaker's internal digital-to-analog converter (DAC), while the RCA/3.5mm inputs are already analog and have been converted by the built-in DAC in your source. So it's a question of which DAC sounds best to you. We would recommend testing each input separately to see which one you prefer!Applicable to our A1, A1-MR, A2+, HD3, HD4, A5+, and HD6 speaker models
If one of your speakers is not working (whether it be the left or right speaker), we would recommend the following troubleshooting steps: Start by power cycling your speakers by turning them off and then back on. From there:- Check to make sure the speaker wire connecting the left and right speakers is connected according to proper polarity (Red to Gold, Black to Silver) on both ends.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- If you are using any other devices in line with these speakers, please temporarily remove them from your setup and connect the source directly to the speakers
- Please try using each available input, one at a time, to see how the speakers react. When testing via RCA swap the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
- If it's on and solid, this means the A2+ Wireless is powered on, and currently connected to a Bluetooth-enabled device.
- If it's on and blinking, this means the A2+ Wireless is powered on but not currently connected to a device.
- If it's off (and A2+ Wireless is powered on), this means Bluetooth is in standby and not connected to a device. The A2+ Wireless, however, is still visible to your device, so simply connect using your device and it will automatically wake up.
Applicable to our A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speakers.
Start with power cycling your speakers by turning them off and then back on. From there:- Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- Please try using each input available (mini-jack, RCA, USB, as well as Bluetooth), one at a time, to see how the speakers react. If the distortion is unique to one speaker, when testing via RCA switch the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
- Make sure it is not a power issue by trying a power outlet that is on a different circuit.
Applicable to our A1, A1-MR, A2+, HD3, HD4, A5+, and HD6 speaker models
If one of your speakers is not working (whether it be the left or right speaker), we would recommend the following troubleshooting steps: Start by power cycling your speakers by turning them off and then back on. From there:- Check to make sure the speaker wire connecting the left and right speakers is connected according to proper polarity (Red to Gold, Black to Silver) on both ends.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- If you are using any other devices in line with these speakers, please temporarily remove them from your setup and connect the source directly to the speakers
- Please try using each available input, one at a time, to see how the speakers react. When testing via RCA swap the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
Applicable to our A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speakers.
Start with power cycling your speakers by turning them off and then back on. From there:- Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- Please try using each input available (mini-jack, RCA, USB, as well as Bluetooth), one at a time, to see how the speakers react. If the distortion is unique to one speaker, when testing via RCA switch the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
- Make sure it is not a power issue by trying a power outlet that is on a different circuit.
Applicable to our A1, A1-MR, A2+, HD3, HD4, A5+, and HD6 speaker models
If one of your speakers is not working (whether it be the left or right speaker), we would recommend the following troubleshooting steps: Start by power cycling your speakers by turning them off and then back on. From there:- Check to make sure the speaker wire connecting the left and right speakers is connected according to proper polarity (Red to Gold, Black to Silver) on both ends.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- If you are using any other devices in line with these speakers, please temporarily remove them from your setup and connect the source directly to the speakers
- Please try using each available input, one at a time, to see how the speakers react. When testing via RCA swap the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
- If you have speakers directly connected to your computer, then turn them down (using the volume controls on the actual speaker) as there will be a slight buffering delay between the audio from your computer speakers and the speakers connected to your B-Fi(s).
- TuneBlade streams system-wide audio, so Windows notifications will be passed through when they occur.
- TuneBlade is a work-around we found offering Windows users the same streaming capabilities via Airplay that Apple users have.
- Make sure that your Mac and B-Fi are on the same Wi-Fi network.
- Go to Apple menu > System Preferences > Sound.
- Under Output, you should see a list of any devices you are able to AirPlay to, and the B-Fi should be an option. If you named the B-Fi during setup, it may appear under that name.
- Hold down the Option key on your keyboard, then click on the speaker icon in your menu bar. You will then see a list of audio output devices that are on your local network - select the B-Fi.
- Once you change the audio output to an AirPlay device, all audio coming from your Mac will go through the B-Fi, and not the internal speakers on your Mac.
- To change the audio output back to your Mac's internal speakers, you can either Option-click on the speaker icon again and select internal speakers, or go back into System Preferences and change it there.
- Click start and search for "media streaming options".
- Turn on media streaming.
- Name your media library whatever you’d like after turning it on.
- From the Audioengine Control app on your Smartphone or tablet, go to My Music-> Home Music Share, and look for your media library name.
- Check the connections between B-Fi and your stereo system.
- Use the Audioengine Control app to test signal strength.
- Restart your source music device and power cycle your B-Fi and stereo.
- B-Fi uses your home Wi-Fi network for multiroom music streaming and stereo pairing, while B1 uses Bluetooth.
- B-Fi allows you to name and rename devices, while B1 does not due to limitations of Bluetooth.
- B-Fi requires the Audioengine Control app for initial setup while no product app is required for B1.
- Go to www.affirm.com/account.
- Enter your mobile phone number. Affirm sends a personalized security PIN to your phone.
- Enter this security PIN into the form on the next page and click Sign in.
- After you sign in, a list of your loans appears, with payments that are coming due. Click the loan payment you would like to make.
- Make a payment using a debit card or ACH bank transfer.
- Your bank is not listed
- You choose not to link your checking account
- You don't use online banking
- The username and / or password you provide is incorrect
- You're unable to successfully connect your checking account
- Affirm asks for a few pieces of personal information: Name, email address, mobile phone number, date of birth, and the last four digits of your social security number.
- Affirm verifies your identity with this information and makes an instant loan decision.
- Affirm bases its loan decision not only on your credit score, but also on several other data points. This means that you may be able to obtain financing from Affirm even if don't have an extensive credit history.
- At checkout, choose Pay with Affirm.
- Affirm prompts you to enter a few pieces of information: Name, email, mobile phone number, date of birth, and the last four digits of your social security number. This information must be consistent and your own.
- To ensure that you're the person making the purchase, Affirm sends a text message to your cell phone with a unique authorization code.
- Enter the authorization code into the application form. Within a few seconds, Affirm notifies you of the loan amount you're approved for, the interest rate, and the number of months you have to pay off your loan. You have the option to pay off your loan over three, six, or twelve months. Affirm states the amount of your fixed, monthly payments and the total amount of interest you'll pay over the course of the loan.
- To accept Affirm's financing offer, click Confirm Loan and you're done.
- Be 18 years or older (19 years or older in Alabama or if you're a ward of the state in Nebraska).
- Not be a resident of Iowa (IA) or West Virginia (WV).
- Provide a valid U.S. or APO/FPO/DPO home address.
- Provide a valid U.S. mobile or VoIP number and agree to receive SMS text messages. The phone account must be registered in your name.
- Provide your full name, email address, date of birth, and the last 4 digits of your social security number to help us verify your identity.
- Buy and receive your purchase right away, and pay for it over several months. This payment option allows you to split the price of your purchase into fixed payment amounts that fit your monthly budget.
- If Affirm approves your loan, you'll see your loan terms before you make your purchase. See exactly how much you owe each month, the number of payments you must make, and the total amount of interest you'll pay over the course of the loan. There are no hidden fees.
- The application process is secure and real-time. Affirm asks you for a few pieces of information. After you provide this information, Affirm notifies you of the loan amount that you're approved for, the interest rate, and the number of months that you have to pay off your loan -- all within seconds.
- You don't need a credit card to make a purchase. Affirm lends to the merchant directly on your behalf.
- You may be eligible for Affirm financing even if you don't have an extensive credit history. Affirm bases its loan decision not only on your credit score, but also on several other data points about you.
- Affirm reminds you by email and SMS before your upcoming payment is due. Enable Autopay to schedule automatic monthly payments on your loan.
Applicable to our A1, A2+Wireless, B2, A5+Wireless, and HD6 speaker models
Turn on the speakers using the power switch located on the rear panel. The speakers will automatically go into Bluetooth "pair mode" and the Pair button on the back panel should start flashing.- On your source device (phone, tablet, laptop, etc), turn on Bluetooth and go to Bluetooth preferences.
- Select "Audioengine (your speaker model)" from the list of available devices to pair and connect. The Pair indicator on the back panel should now be solid. Play your music and adjust the volume levels on the speakers and your device.
- Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- Please try using the stereo mini input and Bluetooth (or WiFi in the case of the A1-MR), one at a time, to see how the speakers react.
- Make sure it is not a power issue by trying a power outlet that is on a different circuit.
Applicable to our A1, A1-MR, A2+, HD3, HD4, A5+, and HD6 speaker models
If one of your speakers is not working (whether it be the left or right speaker), we would recommend the following troubleshooting steps: Start by power cycling your speakers by turning them off and then back on. From there:- Check to make sure the speaker wire connecting the left and right speakers is connected according to proper polarity (Red to Gold, Black to Silver) on both ends.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- If you are using any other devices in line with these speakers, please temporarily remove them from your setup and connect the source directly to the speakers
- Please try using each available input, one at a time, to see how the speakers react. When testing via RCA swap the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
-
- If it's on and solid, this means the A1 is powered on, and currently connected to a Bluetooth-enabled device.
- If it's on and blinking, this means the A1 is powered on but not currently connected to a device.
- If it's off (and A1 is powered on), this means Bluetooth is in standby and not connected to a device. The A1, however, is still visible to your device, so simply connect using your device and it will automatically wake up.
Applicable to our A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speakers.
Start with power cycling your speakers by turning them off and then back on. From there:- Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- Please try using each input available (mini-jack, RCA, USB, as well as Bluetooth), one at a time, to see how the speakers react. If the distortion is unique to one speaker, when testing via RCA switch the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
- Make sure it is not a power issue by trying a power outlet that is on a different circuit.
Applicable to our HD3 and HD4 speakers
Turn on the speakers using the power switch located on the rear panel. The speakers will automatically go into Bluetooth "pair mode" and the Pair button on the front panel should start flashing.- On your source device (phone, tablet, laptop, etc), turn on Bluetooth and go to Bluetooth preferences.
- Select "Audioengine HD3 (or HD4)" to pair and connect. The Pair indicator on the front panel should be solid. Play your music and adjust the volume levels on the speakers and your device.
Applicable to our A1, A2+Wireless, B2, A5+Wireless, and HD6 speaker models
Turn on the speakers using the power switch located on the rear panel. The speakers will automatically go into Bluetooth "pair mode" and the Pair button on the back panel should start flashing.- On your source device (phone, tablet, laptop, etc), turn on Bluetooth and go to Bluetooth preferences.
- Select "Audioengine (your speaker model)" from the list of available devices to pair and connect. The Pair indicator on the back panel should now be solid. Play your music and adjust the volume levels on the speakers and your device.
Applicable to our A2+, HD3, and HD4 speaker models
All digital audio sources will ultimately need to be converted to analog to provide sound through any speaker system. The USB and Bluetooth inputs will pass the digital signal on to the speaker's internal digital-to-analog converter (DAC), while the RCA/3.5mm inputs are already analog and have been converted by the built-in DAC in your source. So it's a question of which DAC sounds best to you. We would recommend testing each input separately to see which one you prefer!Applicable to our A1, A1-MR, A2+, HD3, HD4, A5+, and HD6 speaker models
If one of your speakers is not working (whether it be the left or right speaker), we would recommend the following troubleshooting steps: Start by power cycling your speakers by turning them off and then back on. From there:- Check to make sure the speaker wire connecting the left and right speakers is connected according to proper polarity (Red to Gold, Black to Silver) on both ends.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- If you are using any other devices in line with these speakers, please temporarily remove them from your setup and connect the source directly to the speakers
- Please try using each available input, one at a time, to see how the speakers react. When testing via RCA swap the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
- Bluetooth LED is on and solid: The HD4 Wireless has power and currently connected to a Bluetooth-enabled device.
- LED indicator illuminates orange instead of white: This is normal! It means that your source is currently sending the HD4 Wireless an aptX signal.
- Bluetooth LED is on and blinking: The HD4 Wireless has power and the Bluetooth receiver is in pairing mode.
- Bluetooth LED is off and HD4 Wireless is on: Bluetooth is in standby and not in pairing mode. However, the HD4 Wireless is still visible to your device, so simply connect using your device and it will automatically wake up.
- Open the Alexa App on your smartphone or tablet (Apple link | Google Play Link)
- Tap the “Devices” icon and select the Echo/Alexa device you want to connect to speakers
- Select “Bluetooth Devices”
- Select “Pair New Device”
- Find your Audioengine wireless speaker on the list of available Bluetooth devices, and select it
- If you have speakers directly connected to your computer, then turn them down (using the volume controls on the actual speaker) as there will be a slight buffering delay between the audio from your computer speakers and the speakers connected to your A1-MR(s).
- TuneBlade streams system-wide audio, so Windows notifications will be passed through when they occur.
- TuneBlade is a work-around we found offering Windows users the same streaming capabilities via Airplay that Apple users have.
- Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- Please try using the stereo mini input and Bluetooth (or WiFi in the case of the A1-MR), one at a time, to see how the speakers react.
- Make sure it is not a power issue by trying a power outlet that is on a different circuit.
Applicable to our A1, A1-MR, A2+, HD3, HD4, A5+, and HD6 speaker models
If one of your speakers is not working (whether it be the left or right speaker), we would recommend the following troubleshooting steps: Start by power cycling your speakers by turning them off and then back on. From there:- Check to make sure the speaker wire connecting the left and right speakers is connected according to proper polarity (Red to Gold, Black to Silver) on both ends.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- If you are using any other devices in line with these speakers, please temporarily remove them from your setup and connect the source directly to the speakers
- Please try using each available input, one at a time, to see how the speakers react. When testing via RCA swap the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
- A1-MR uses your home WiFi network to stream music directly from the cloud or from an Apple Airplay source. A1 is a traditional Bluetooth speaker where music is streamed directly from your phone or other Bluetooth ready devices.
- Your phone, tablet or computer controls the music being played on both systems. However, since the A1-MR is connected to music services through the internet directly, once playing it will act like a traditional radio. This frees up your phone for calls and does not drain the battery.
- The A1-MR can be synchronized with other A1-MRs or the Audioengine B-Fi, creating a whole home solution with independent volume zones.
- A1-MR uses the Audioengine Control app for initial setup while no product app is required for A1.
- On the iPhone, swipe to open the Control Center. (the swipe direction is dependent upon the iPhone model you are using)
- In the music control area, tap the AirPlay button.
- A list of AirPlay capable devices seen by your iPhone will be shown. Tap the A1-MR to connect to it.
- Once connected, you can use your iPhone to send audio to your A1-MR without the need to open the Audioengine Control App.
- Make sure that your Mac and A1-MR are on the same Wi-Fi network.
- Go to Apple menu > System Preferences > Sound.
- Under Output, you should see a list of any devices you are able to AirPlay to, and the A1-MR should be an option. If you named the A1-MR during setup, it may appear under that name.
- Hold down the Option key on your keyboard, then click on the speaker icon in your menu bar. You will then see a list of audio output devices that are on your local network - select the A1-MR.
- Once you change the audio output to an AirPlay device, all audio coming from your Mac will go through the A1-MR, and not the internal speakers on your Mac.
- To change the audio output back to your Mac's internal speakers, you can either Option-click on the speaker icon again and select internal speakers, or go back into System Preferences and change it there.
- Click start and search for "media streaming options".
- Turn on media streaming.
- Name your media library whatever you’d like after turning it on.
- From the Audioengine Control app on your Smartphone or tablet, go to My Music-> Home Music Share, and look for your media library name.
- Check the connections between A1-MR and your stereo system.
- Use the Audioengine Control app to test signal strength.
- Restart your source music device and power cycle your A1-MR and stereo.
- Verify that one of the included cables is completely plugged into the DAC3 and your source device.
- Also verify that a 3.5mm mini-jack is firmly plugged in.
- Try disconnecting and reconnecting both the USB and 3.5mm cable.
- You will see an LED light confirming the DAC3 is getting power and is connected to an output.
- Check the volume level on your source.
- If connected to a computer, verify that the DAC3 is recognized and the active output device.
- Try restarting your computer.