Return Policy — Audioengine Skip to Content

Return Policy

Listen for 30 days. Love it, or return it for a full refund.

We want your experience with us to be easy and hassle-free. If, for any reason, you are not completely satisfied with your purchase, you may return items purchased directly from our US website within 30 days of receipt of merchandise for an exchange or full refund. For 30-day returns there are no restocking fees, but we do request you cover the shipping back to us. For your convenience, Audioengine offers a FREE prepaid shipping label when returning your product(s) for a Store Credit.

Please return your items to us in the original packaging in like-new, undamaged condition with all included accessories. We are unable to refund products that are not returned to us in the original packaging.

Please complete a 30 Day Return form for all returns. Upon completion, follow the provided return instructions and return the merchandise within 10 business days to ensure that your exchange or refund is processed in a timely fashion.