Yes, We do use solid bamboo for these speakers! The bamboo cabinets were tuned to sound the same as the MDF speakers, but the density of bamboo will give it natural acoustic advantages over MDF material.
Support: A5+ Wireless Speakers
Support: A5+ Wireless Speakers
Questions & Answers
-
Question:
A5 wireless Cabinets
Answer:To minimize unwanted resonances and distortion, Audioengine cabinets have thick high-resin MDF walls with extensive internal bracing. Heavy internal sound-damping material is used to reduce unwanted sound reflections inside the cabinet. All cabinet edges are rounded which look great and reduce high-frequency diffraction effects on the front baffles. The A5+ cabinet contains tuned, rear-port slots.
-
Question:
What are the QA Stickers?
Answer:We take great pride in our products, and go through great lengths to ensure consistency and quality. For that reason, this item was randomly selected for an additional step of Quality Assurance.
-
Question:
A5 Bluetooth size: What is the Dimensions of the A5 Bluetooth?
Answer:The size of each speaker is 10.75"Hx 7"W x 9"D
-
Question:
Volume Encoder Change
Answer:- The process for replacing a volume encoder begins with pulling the volume knob straight back from the encoder shaft
- Make sure the rubber insert stays with the volume knob -
- The volume encoder shaft should look like so before proceeding -
- Using a thin-walled 10mm socket, remove the lock nut fastening the encoder to the front of the speaker cabinet -
- Once you have removed the amp backplate on the back of the active speaker, make sure to remove the encoder wiring terminal clip from the amp circuit board. You can then fully uninstall the encoder assembly by pulling back the encoder shaft from the inside -
- Finally, the IR receiver can be removed by using a long-necked Phillips PH1 screw driver to remove the 2 screws fastening the IR receiver on the inside of the cabinet -
After fully removing the faulty encoder, the replacement can be installed following these steps in reverse order before finally connecting the wiring clip to the amp circuit board and fastening the amp backplate back onto the active speaker.
The process can be a bit cramped if you wish to do as little disassembly as possible, or a bit easier if you are comfortable moving parts to give yourself more workspace. The sound damping insulation normally overlaps at the bottom of the active cabinet. This can be peeled back similar to the reference picture attached. The crossover is mounted underneath this insulation (If process being done on an HD6) and is perhaps the most obtrusive part when replacing a volume encoder. This has two Philips head screws mounting it to the base of the cabinet along with an adhesive pad to reduce noise vibration. It is possible to remove the two screws and lift the adhered crossover up from the base of the cabinet momentarily to get better access to the IR receiver and volume knob assemblies at the front. If you'd rather not risk damaging anything, the IR receiver can still be unscrewed from the inside of the cabinet with a long-necked Phillips PH1 driver. The volume knob is loosened from the outside of the cabinet with a thin-walled 10mm socket found by pulling the volume knob straight back from the encoder shaft. Ample lighting will also make this work easier
-
Question:
Bluetooth won’t connect on my Mac Computer (2019 or newer). Reset the Bluetooth to determine if that is the issue.
Answer:Step-by-Step Guide
- Open Terminal:
- You can find Terminal in your Applications folder under Utilities, or you can use Spotlight by pressing Cmd + Space and typing "Terminal".
- Execute the Command:
- In the Terminal window, type the following command and press Enter:
bash
Copy code
sudo pkill bluetoothd
- Enter Your Password:
- After pressing Enter, you will be prompted to enter your password. Type your Mac's administrator password and press Enter.
- Note that when you type your password, it won't be displayed on the screen (not even as asterisks). Just type it and press Enter.
By following these steps, you should be able to reset your Bluetooth service on your Mac, which can help resolve connectivity issues with your Audioengine devices or any other Bluetooth peripherals.
- Open Terminal:
-
Question:
What kind of battery goes in the remote that came with my Audioengine system?
Answer:The Audioengine remote takes a CR2025 battery.
-
Question:
How do I know if I bought from an authorized and legitimate site?
Answer:Audioengine operates two websites, audioengine.com and audioengineeu.com. If you go to any other site but these, they are not an Audioengine site. For Canada, Mexico and most of Europe and the UK, we only sell through Amazon. There are also a host of authorized retailers and sites across the US, and they can be found here. For international sales, we have distributors that operate independently, and they can be found here.
What happens if I buy from an authorized site claiming to be Audioengine? Unfortunately, there is not much we can do. We are taking all the action we can to make sure those sites don't get indexed, but we recommend you work with the provider of the card you used to make payment to get your money back.
-
Question:
How to Clean Your Audioengine Home Music System
Answer:1. Turn Off and Unplug:
- Make sure your system is turned off and unplugged.
2. Dust the Surfaces:
- Use a soft, dry cloth to wipe away dust.
- For hard-to-reach places, use a soft brush or a can of compressed air.
3. Wipe Down the Exterior:
- We do not recommend using any solvents
- If cleaning off stains or build-up is necessary, we recommend doing so with a very small amount of mild cleaning solution applied only to the affected area, followed by quickly wiping the area dry completely.
- Any scoured pads or objects like a 'magic eraser' too easily run the risk of removing sealers and top coats of the painted finish that can leave a clearly visible change in the uniformity of the paint/finish
4. Clean the Speaker Grills:
- The speaker grills can be gently cleaned with a vacuum, preferably using a soft bush attachment.
- A lint roller can also be used.
5. Clean Buttons and Knobs:
- A dry cloth is recommend for cleaning any knobs, buttons or other surfaces
- Be careful not to let water get into any gaps.
6. Clean Ports and Connections:
- Use compressed air to blow out dust from ports and connections.
7. Let Everything Dry:
- Make sure everything is completely dry before plugging back in and turning on.
8. Regular Cleaning:
- Dust your system regularly to keep it in good shape.
By following these steps, you can keep your Audioengine system clean and working well.
-
Question:
A5 bluetooth General Specifications
Answer:Type
Powered Bluetooth aptX HD speaker systemAmplifier Type
Class ABRated Power Output:
50W RMS per channel (measured in compliance with 16 C.F.R. § 432.3)
Peak Power Output: 75W per channel (AES)
Total Peak Power Output:150W (AES)Drivers
5" aramid fiber woofers0.75" silk dome tweeters
Inputs
3.5 mm stereo mini-jack, RCA L/R, BluetoothOutputs
RCA variable line-outInput Voltages
115/240 V, 50/60 Hz manually switchableSNR
>95 dB (typical A-weighted)THD+N
Less than 0.05% at all power settingsCrosstalk
<50 dBFrequency Response
50 Hz-22 kHz ±1.5 dBFrequency Response w/ Bass Reduction Switch selected
N/AAnalog Input Impedance
N/ANominal Impedance
N/AInput Impedance
10K ohms unbalancedCrossover Frequency
N/AProtection
Output current limiting, thermal over-temperature, power on/off transient protection, replaceable external main fusePower Consumption
Idle: 10 W
Mute: 6 W
Sleep: 4 WStandby Consumption
N/APhase
N/ARecommended Amplifier Power
N/ABattery Life
N/ABattery Charge Time
N/A -
Question:
A5 bluetooth Bluetooth Specifications
Answer:Internal D/A Converter
PCM5102Internal BT Receiver
N/AInput Bit Depth
24 bit (padded)Bluetooth Receiver Type
Bluetooth 5.0Supported Codecs
aptX HD, aptX, AAC, SBCSupported Bluetooth Profiles
N/AWireless Operation Range
Up to 100 ft (30 m) typicalInput Data Rate
Determined by BluetoothWireless Latency
~30 milliseconds (ms) -
Question:
a5 wireless Weights And Measures
Answer:Dimensions (HWD)
Left (active) - 10.75" (27 cm) x 7" (18 cm) x 9" (23 cm)
Right (passive) - 10.75" (27 cm) x 7" (18 cm) x 7.75" (20 cm)Weight
Left (active) - 15.4 lb (7 kg)
Right (passive) - 9.6 lb (4.4 kg)Total Shipping Weight
31 lb (14 kg)Shipping Box Dimensions (LWH)
22" (56 cm) x 11.5" (29 cm) x 15" (38 cm) -
Question:
Why is the Bluetooth LED orange instead of white?
Answer:If the Bluetooth LED is illuminated orange that means you are streaming in aptX HD which is a higher grade of Bluetooth signal.
-
Question:
a5 wireless Environmental Requirements
Answer:Operating temperature: 32 degrees F to 95 degrees F
Non-operating temperature: -4 degrees F to 113 degrees F
Relative humidity: 5% to 95% non-condensing -
Question:
A5 wireless Materials And Construction
Answer:0.5" (13 mm) thick MDF cabinets
5" (130 mm) aramid fiber woofers with advanced voice coils
0.75" (20 mm) silk dome tweeters with neodymium magnets
Toroidal power transformer -
Question:
How much latency do Audioengine Bluetooth products have?
Answer:Though overall latency can be affected by some external factors (including things like signal strength, how well the source device's manufacturer has implemented it's Bluetooth, and even simply from being physically further away from the speakers) Audioengine Bluetooth products have very low latency when compared to most Bluetooth receivers, 30ms or less.
Here are some tips you can use to minimize any latency issues you may run into with your Bluetooth setup:
1) Try restarting both your device as well as the speakers (by switching them off, and back on, with the power switch on the rear of the speakers).
2) Check to make sure your source device is running the most up to date version of software available.
3) Try disconnecting from and forgetting the your Bluetooth speaker or device through your source’s Bluetooth settings, and then re-pair to your Bluetooth speaker/device.
4) If you have multiple apps or windows open when the delay occurs, try closing all of the apps that are not currently in use. The more multitasking your system is having to do, the greater the potential delay in audio when using Bluetooth -- this would apply to both your smart phone and computer.
5) When using your iPhone, we've found that resetting your network settings can help improve the overall functionality of Bluetooth with your device -- including the latency.
-
Question:
One of my speakers is not working, what should I do?
Answer:Applicable to our A1, A1-MR, A2+, HD3, HD4, A5+, and HD6 speaker models
If one of your speakers is not working (whether it be the left or right speaker), we would recommend the following troubleshooting steps:
Start by power cycling your speakers by turning them off and then back on. From there:
- Check to make sure the speaker wire connecting the left and right speakers is connected according to proper polarity (Red to Gold, Black to Silver) on both ends.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- If you are using any other devices in line with these speakers, please temporarily remove them from your setup and connect the source directly to the speakers
- Please try using each available input, one at a time, to see how the speakers react. When testing via RCA swap the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
If the issue persists, please click on the following link and then click on the dropdown to submit an email to our Support team:
When doing so, please copy and paste the above troubleshooting steps along with the results of each and include this information when contacting us.
-
Question:
How many devices can I connect via Bluetooth at one time?
Answer:There can be only 1 active pairing at a time.
-
Question:
My speakers sound distorted, what can I do?
Answer:Applicable to our A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speakers.
Start with power cycling your speakers by turning them off and then back on. From there:
- Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
- Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
- Please try using each input available (mini-jack, RCA, USB, as well as Bluetooth), one at a time, to see how the speakers react. If the distortion is unique to one speaker, when testing via RCA switch the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
- Make sure it is not a power issue by trying a power outlet that is on a different circuit.
If the issue persists, please click on the following link and then click on the dropdown to submit an email to our Support team:
When doing so, please copy and paste the above troubleshooting steps along with the results of each and include this information when contacting us.
-
Question:
What fuse do my A5+ or HD6 speakers use?
Answer:In countries such as the US, Canada, and Japan the fuse is a 110-120V AC power is a 5mm x 20mm 3.15 amp @ 250 - slow blow fuse. If you are outside those mentioned countries, please use a 220-240v is a 5mm x 20mm 1.6 amp @250 - slow blow fuse.
-
Question:
Low Volume with Turntable Setup
Answer:If you’ve connected your turntable to your speakers and the volume is low, one of two situations may be happening:
If you have a turntable with a built-in phono preamp, such as the Audio-Technica ATLP120 or the Music Hall USB-1, the output may be in the wrong setting. Double check and make sure the switch is set to “line” instead of “phono.” Be careful to keep the volume of your speakers low as it can be quite loud if you had to switch it to "line".
Your turntable could also not include a built-in phono preamp, such as older turntables. If your turntable does not include a built-in preamp, you will need to add an external preamp to bring the signal up to a line level signal. We don’t have any recommendations on a particular brand or model preamp to use with this setup.
-
Question:
I'm using a turntable with my Audioengine speakers, and it gets noisy when I turn the volume up. What gives?
Answer:This sometimes happens when the speakers and turntable share the same surface. The vibrations from the speakers playing feedback into the turntables stylus, causing unwanted noise. The best way to mitigate this would be to place the speakers on a different surface. If that's not an option, we'd recommend trying out some isolation stands. For larger speakers like A5+ and HD6, the ones made by Isoacoustics work well.
-
Question:
What’s the difference between the A5+ Wireless and the A5+ Classic?
Answer:The A5+ Wireless uses the same amplifier design and woofers that the A5+ Classic does, so both the A5+ Wireless and the A5+ Classic should sound virtually the same. The biggest difference between the two is the added Bluetooth receiver built into the A5+ Wireless; we’ve added a 24-bit DAC built inside that connects any bluetooth capable device (whether be your phone, tablet, or computer) to the speakers so you can stream high-quality music directly without having to use audio cables. The A5+ Wireless also features a minor cosmetic refresh; the most obvious of which includes centering the tweeters, as opposed to the offset tweeters featured on the A5+ Classic.
-
Question:
Can I place my Audioengine speakers on their side?
Answer:Absolutely! Our speakers are safe to place sideways and, from our experience, sound great. When doing so, we recommend that you position each so the tweeters are facing outward.
-
Question:
Why do I hear my phone's notifications over Bluetooth?
Answer:Your Bluetooth connection works by projecting the sound from your phone. So, if your ringtone volume is on, that sound will come through Bluetooth too. This is a simple fix by changing the phone's ringtone settings to either vibrate or silent.
-
Question:
Are the Bamboo P4 and A5+ sets actually made of bamboo?
Answer: -
Question:
How do I make my existing Audioengine Subwoofer 'wireless'?
Answer:You can do this using powered speakers like our A2+s, HD3s, HD4s, A5+s, and HD6s. For this, you'll connect the W3 sender to the RCA output on the left speaker, using a 3.5mm stereo-mini to RCA "Y" cable. Then connect the W3 Receiver to the input on your S8. You can either use a 3.5mm stereo-mini to stereo-mini cable for this, or another 3.5mm stereo-mini to RCA "Y" cable; either will work fine. Both W3 units will need to be powered from a USB port. You can use USB AC power adapters, or if the powered speaker you're using is our A5+ Classic model, you can use the USB port on it's rear panel for the W3 sender. The same would apply to the S8 subwoofer if you have our current 'Gen II' model that has a USB port on the rear panel.
-
Question:
Do my speakers support a remote?
Answer:The speakers we offer that are designed to have a remote control are the A5+ Classic, A5+ Wireless and HD6.
The following systems do NOT support a remote control: 512, A1, A1-MR, A2+, B2, HD3, HD4.
-
Question:
How do I connect my Bluetooth-ready Audioengine speakers to my Bluetooth device?
Answer:Applicable to our A1, A2+Wireless, B2, A5+Wireless, and HD6 speaker models
Turn on the speakers using the power switch located on the rear panel. The speakers will automatically go into Bluetooth "pair mode" and the Pair button on the back panel should start flashing.
- On your source device (phone, tablet, laptop, etc), turn on Bluetooth and go to Bluetooth preferences.
- Select "Audioengine (your speaker model)" from the list of available devices to pair and connect. The Pair indicator on the back panel should now be solid. Play your music and adjust the volume levels on the speakers and your device.
To add additional devices put the speakers back into pair mode by disconnecting them from your device or by pressing and holding the Pair button until the pair indicator starts flashing.
Our speakers can wirelessly connect to only one device at a time, however it will remember up to six different devices.
-
Question:
Can I connect the S6 to my powered speakers?
Answer:Yes! As long as your speakers have an analog output (either RCA outputs or a 3.5mm stereo mini output), you can absolutely connect the S6 to your powered speakers. With the exception of the B2, all of our powered speakers will have the outputs needed to connect the S6, this includes the original A2 and A5 models.
You can simply use RCA cables to connect the S6 to the A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speaker models.
For the A1 and A1-MR speakers, you can use one side of your stereo RCA cables. Just use the left/white RCA cable, and leave the red RCA disconnected to prevent an accidental ground loop.
** Please note: a 3.5mm/stereo mini cable will not work with the ‘Subwoofer’ output on the back of your A1/A1-MR speakers. **
-
Question:
The volume control on my speakers is acting odd, or not responding at all. What do I do?
Answer:You may have a loose volume pot. This can happen when the nut that holds the volume pot in place becomes loose. This can be easily accessed and tightened without opening the speakers up. Try this:
1) Pull the plastic volume knob off the volume pot. Depending on how tight it's on, you might be able to pull it off with just your fingers. If not, you may need to cover the knob with a soft cloth and pull out with pliers.
2) Use a deep well 10mm socket (or socket driver) to tighten the nut around the volume pots shaft.
3) Press the plastic volume knob back over the volume pot's shaft, and retest.
-
Question:
Bluetooth pairing light is solid but there is no audio?
Answer:If the Bluetooth pairing light is solid (any color), an active connection to another device has been established. Under most circumstances, our Bluetooth speakers/B1 only supports a single active connection at a time. So if someone else in your home has connected to your Bluetooth device/speakers, this could surely keep you from connecting another device to it.
There is no on/off switch with the our Bluetooth devices or speakers, so once it's plugged into power it's on. The Bluetooth LED light will blink and be discoverable for 5 minutes once powered on. If in that 5 minute window it connects to a Bluetooth source, the light will go solid. After the 5 minutes is up, the light will turn off and it will no longer be discoverable by new sources, but it will still be on. If the LED is off, any previously connected device can still pair to it at any time from their device. If you want to pair to a new device, just tap the LED light once more and it will blink and be discoverable for another 5 minutes. If your Bluetooth device/speaker is connected to something and you want to disconnect that particular device, you can hold the button down for a few seconds before it disconnects and goes back into the flashing cycle.
If the above does not help address the issue you are experiencing, we'd recommend going through the below list of troubleshooting tips:
If you haven’t already, power cycle your Bluetooth speakers/B1 by unplugging the power connection, and reconnecting it.
1) Please make sure all of your connections are complete; also, check that all of your connector cables are in working order. You will want to swap out some interconnects to test for this.
2) Try playing audio from more than one application on your source device (phone, tablet, computer, etc.)
3) Check to make sure your source device is running the most up to date version of software available. If an update is available, make sure you restart your device after the update is installed.
4) Try disconnecting from, and "forgetting" the Bluetooth speakers/B1 through your source's Bluetooth settings. Then, try re-pairing and connecting to the two.
5) Try using a different source device with your Bluetooth speakers/B1 to see if the issue follows. Try using the analog as well as the digital optical output, to see if you have this issue with both connections.
6) If at all possible, try your Bluetooth speakers/B1 in a different location and / or setup to see if something is causing interference in the current location. Something as simple as a router, cordless / mobile phone, halogen lamps, etc. near the speakers may be causing the issue in your setup.
-
Question:
If A5+ Wireless is paired and connected to my phone, do I need to do anything else to play music?
Answer:Once your A5+ Wireless is paired and connected then any app (iTunes, Amarra, etc.) - or online players such as Youtube - it will automatically play your music through Bluetooth.
-
Question:
Why does the volume knob on my A5+ Classic spin continuously?
Answer:This is normal; the volume control for the A5+ series is a digital encoder, and uses a micro-processor to attenuate the volume. The light on the front of the speakers should flash as you adjust the volume up and down; once the speakers have reached minimum or maximum volume, the light will remain solid and won't flash.
-
Question:
Connecting a Bluetooth turntable to an Audioengine Bluetooth device
Answer:Setting up your Bluetooth turntable with your Bluetooth-ready Audioengine speakers/components should be simple! First, you would also need to make sure your Audioengine Bluetooth device is on, in pair mode (LED light flashing), and near the turntable. Next, you would need to use the pairing button to send the turntable into pairing mode. Depending on the turntable, you will need to either press and release the turntable's pair button or press and hold it; for example, on the Audio Technica AT-LP60-BT you would need to hold the turntable's pairing button for about two seconds, until the light flashes different colors. Once the turntable is in pairing mode, it will search and connect to the nearest available Bluetooth device. Once the turntable if paired and connected to your Audioengine Bluetooth device, the pair light on the receiver should turn solid.
-
Question:
Do I still need wires for my "Wireless" speakers?
Answer:Yes, you still need to connect the active/left speaker to the passive/right speaker via the included speaker wire. The passive right speaker has no power source of its own and relies on the amplified signal coming over the wire.
-
Question:
Will my music have a delay through the A5+ Wireless if I’m watching a movie or music video?
Answer:Bluetooth has a delay of about 30ms (milliseconds) so you can watch videos and stream audio without any noticeable lag.
-
Question:
If I have a subwoofer of my own, how would I use it with the A5+ Wireless?
Answer:All you would need to do is connect the variable output of the A5+ Wireless into the input of your sub using RCA cables.
-
Question:
What does the indicator light on the A5+ Wireless rear panel mean?
Answer:The light on the rear panel of the A5+ Wireless is the Bluetooth LED indicator. Below are the various Bluetooth LED statuses and their meanings.
- Bluetooth LED is on and solid: The A5+ Wireless has power and currently connected to a Bluetooth-enabled device.
- LED indicator illuminates orange instead of white: This is normal! It means that your source is currently sending the A5+ Wireless an aptX signal.
- Bluetooth LED is on and blinking: The A5+ Wireless has power and the Bluetooth receiver is in pairing mode.
- Bluetooth LED is off and A5+ Wireless is on: Bluetooth is in standby and not in pairing mode. However, the A5+ Wireless is still visible to your device, so simply connect using your device and it will automatically wake up.
-
Question:
How does the A2+, HD3, HD4, A5+ Wireless and HD6 switch between audio sources/ manage multiple inputs?
Answer:-Both analog (3.5mm mini-jack and RCA) inputs are "open" or active, so you can leave 2 audio sources plugged in at the same time.
-The USB (Optical for HD6) and the Bluetooth module share the same DAC (Digital to Analog Converter) If connected to both, the Bluetooth connection will take precedence. If you're using USB (Optical for HD6) for example, and start using Bluetooth, USB (Optical for HD6) will mute and Bluetooth will take over. If you pause or disconnect from Bluetooth the speakers will automatically switch back to USB (Optical for HD6) after a few seconds.
*Please note, if you have a digital (Bluetooth, USB or Optical) and or multiple analog sources connected and streaming you are able to hear the input sources if they play simultaneously.
-
Question:
If I connect my turntable to the A5+ Wireless will it be necessary to purchase a phono preamp or can I simply connect the turntable directly to the A5+ Wireless input?
Answer:Some turntables will need a preamp before being connected and others may have one built-in. With that in mind, it is best to check the turntable manufacturer’s website, the turntable’s user manual, or you can even try your turntable without the preamp first to see how it operates.
-
Question:
Are firmware updates or driver downloads needed for my Audioengine product?
Answer:No, there are no firmware updates or special drivers needed unless you own our A1-MR multi-room speakers or our B-Fi multi-room wireless streaming device.
If a firmware update is released for the A1-MR or the B-Fi, you will be notified of the update the next time you open the Audioengine Control App. If an update is needed, simply click "update" on the DEVICES page next to the product that needs to have the firmware update applied. The app will handle the rest of the process from there!
Standard plug-n-play drivers that are provided by your computer's OS are utilized when using the USB input on our A2+, HD3, and HD4 speaker models.
And all of our Bluetooth speakers/products are compatible with any device that supports Bluetooth, and the A2DP profile for streaming stereo audio. This includes most smartphones, tablets, and computers. For computers that don't include Bluetooth support out of the box, you can simply add a USB Bluetooth adapter.
-
Question:
Do A5+ Wireless speakers have an auto-sleep, idle, or auto-power-off function? And can I leave them on all the time?
Answer:The A5+ Wireless have an idle mode which is engaged automatic when nothing is playing. The lights will remain on and solid and nothing needs to be done to resume audio playback. The sleep mode on the A5+ is manual and can be toggled on/off by pressing the volume knob in or by clicking the moon button on the A5+'s remote, so it won't go into sleep mode automatically. Sleep mode will just reduce the power more than idle mode. It is perfectly fine to leave your A5+s powered on when not in use! -
Question:
Is the A5+ Wireless designed only for use with Bluetooth devices?
Answer:There is an auxiliary input on the rear panel so you can directly connect any product with an audio output.
-
Question:
Do I need to install any special software apps or drivers for the A5+ Wireless?
Answer:No extra software or drivers are needed. The A5+ Wireless is compatible with any device that supports Bluetooth, and the A2DP profile for streaming stereo audio. This includes most smartphones, tablets, and computers.
-
Question:
Will my current universal remote work with my A5+ Wireless?
Answer:The A5+ Wireless is not officially supported by any universal remotes. However, you can use a learning remote to copy the signals being sent by the A5+ Wireless's remote. Check with the manufacturer of your remote to find out if it supports learning IR codes.
-
Question:
Can I use my computer speakers and the A5+ Wireless at the same time?
Answer:If you have a Mac running Snow Leopard or later, you can create a multiple output device to accomplish this. See the link below for how-to instructions on Apple’s site: https://support.apple.com
-
Question:
What if my source doesn't support aptX? Can I still use A5+ Wireless and if so, how will it sound?
Answer:You can absolutely still use the A5+ Wireless and it will sound great. AptX is a high-quality Bluetooth audio codec that works really well. In addition to mandatory support for SBC, Bluetooth also includes optional support for many other codecs, like MPEG-1, MPEG-2, MPEG-4, and AAC, all of which have their own advantages, and some of which sound very close to AptX.
-
Question:
Should I use the volume control on my speakers or can I adjust from system volume on my computer?
Answer:If the left speaker is in an easy to reach location, you can certainly use the physical knob to set volume. If not though, it's perfectly fine to set the speakers to a good volume and then adjust from your source moving forward. Every setup is different, so some experimentation will be necessary to find your preferred settings.
-
Question:
Can you stream music wirelessly to the A5+ Wireless with the Audioengine wireless adapters like you can with the A5+ Classic?
Answer:Yep, an AC wall outlet near the A5+ Wireless is all you need to power the W3 or D2 wireless Receiver.
-
Question:
Can audio be played through the A5+ USB charge port?
Answer:No. We designed the USB port on our Audioengine 5+ speakers for power charging only. Don't worry, though. We've also included an audio input next to the USB port to plug your music into.
