What the Q/A Sticker on Your Audioengine Product Really Means
If you've recently purchased an Audioengine Home Music System and noticed a Q/A sticker on the product or packaging, you're probably wondering what it means. It’s not a generic factory tag. It’s a mark of trust—proof that your gear has been inspected and approved by real people, not just machines.
Triple-Checked in Texas
Every Audiogene product bearing a Q/A sticker has undergone a rigorous three-time inspection process—by hand. Based in Sherman, Texas, our dedicated support and quality assurance team ensures your Home Music System delivers perfect sound from the moment you use it. Each team member is fully committed to providing an exceptional experience and maintaining top-notch performance standards. When it comes to quality assurance, we leave no stone unturned—even if that means our CEO steps in to assist with testing. Our team doesn’t just check specs or glance at a screen; they power up the device, listen carefully, test every port and feature, and only then apply the Q/A sticker.
When you see it, you know the system passed final inspection in the same state it was designed and tested. No overseas shortcuts. No off-the-shelf approvals.
Why We Check Three Times
Our customers don’t settle for average sound. They’re streaming hi-fi tracks using aptX HD, running vinyl rigs, and building out dedicated listening setups. They need hardware that delivers precision—tight bass, clean mids, and clear highs straight out of the box.
That’s why our process includes:
- Initial hardware inspection during assembly
- Full functional testing before packaging
- Final review and approval by our Texas-based support team
No unit ships without clearing every step. If something’s not right, we don’t send it.
Hands-On Support That Understands Audio
Unlike other brands that rely on scripted offshore call centers or AI bots, Audioengine support is handled by people who know what real performance sounds like. When our Texas team isn’t helping customers directly, they’re working behind the scenes doing quality control.
What the Sticker Tells You
When you see the Q/A sticker on our products, it means that product passed our standards for:
- Functional integrity (power, Bluetooth, analog and USB connections)
- Audio performance (clarity, channel balance, noise floor, signature sound profile)
- Physical condition (fit, finish, and cabinet quality)
That’s not a guess. That’s logged and recorded as part of our internal process.
Why It Matters
You’re not buying a gimmick or a plastic Bluetooth toy. You’re investing in a real hand-built Home Music System—engineered for performance, wrapped in real wood, and loaded with features like aptX HD streaming and built-in DACs.
Whether it’s the A2+ Next Gen on your desk or the HD5 in your living room, your system should work flawlessly right out of the box. That’s what the Q/A sticker guarantees.
We Back It Up With Real Service
If you ever have a question, you're not stuck filling out forms or waiting for a ticket number. Our phone support team based in Texas is available to help with setup, troubleshooting, or just general questions from 8AM to 5PM CST, Monday through Friday.
We don’t just build and ship audio products. We stand behind them—with a 3-year warranty and customer support that’s as solid as the gear itself.
The Bottom Line
That Q/A sticker on your Audioengine Home Music System isn’t decoration. It’s a stamp of quality, applied by a support team that understands audio, takes pride in their work, and operates right here in Texas.
Every product that ships has been heard, tested, and approved multiple times—because your sound deserves more than a factory checklist. It deserves human verification.
