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Shipping Information

Standard Shipping

We provide FREE ground shipping for orders placed to addresses in the contiguous United States (excluding PO boxes or freight forwarders). We will ship your order from our Texas warehouse in 1-2 working days after we receive it. Please see the map below for estimated shipping times. Shipping rates for express or overnight options can be found on the product ordering page.

We do not ship internationally. If you are outside the US, then you can find local resellers in your country here.

Delivery times are only estimates and not guaranteed. For more information regarding your order while it is in transit to you, please contact the carrier with the tracking number.

30 Day Audition
Here at Audioengine, we like to keep everything simple, including returns. Purchase any Audioengine product from our online store. Try it out, and if you’re not completely satisfied, just open a “30 day audition return” ticket (within 30 days of delivery). We’ll email you return instructions. Return the product in its original packaging in like-new, undamaged condition with all included accessories, and then we’ll give you a full refund of your product purchase price.

*Click here for more details on the 30 Day Audition.

Your satisfaction guaranteed!
We sincerely hope that you get as much enjoyment from our products as we've had creating them. However, should you have an issue, or if you are not happy with any Audioengine product for any reason, please contact the reseller where you purchased your Audioengine products. Additionally, you can contact us here.

We will work with you to do everything we possibly can to resolve any issues that come up.

View support page