Audioengine 3 Year Warranty & Support

At Audioengine, our commitment to quality is reflected in our comprehensive 3-year warranty. We stand behind our products because we believe in their durability and performance. 

As a veteran-owned business based in Texas, we don’t just stop at the warranty. We offer out-of-warranty support on a case-by-case basis because our priority is helping you enjoy your Audioengine experience to the fullest. Don’t hesitate to reach out to our U.S.-based support team; we’re ready to assist. 1-855-845-5525. 

With a track record of over 300,000 happy customers and 10,000+ online reviews, we’ve earned the trust of music lovers everywhere. However, we know that life happens—power surges, extreme environments, and accidental misuse can sometimes impact even the best products. 

If you’re experiencing issues, we recommend starting with these simple troubleshooting steps: 

1. Power Cycle your speakers by turning them off and back on. 
2. Check Connections: Ensure speaker wires are connected correctly and cables are in good condition. 
3. Test Inputs: Try different inputs and source devices to identify the issue. 

Need More Help? Contact Our Support Team 

If the issue persists, our dedicated support team is just a call away. We’re committed to resolving your problem as quickly as possible. For warranty support, don’t hesitate to call us at 1-855-845-5525. 

Start by power cycling your speakers by turning them off and back on. Check the speaker wire connections for proper polarity (Red to Gold, Black to Silver) and ensure all cables are functioning. Test different source devices and inputs to identify the issue. 

Verify that the AC power cord is connected securely to the speaker and a working outlet. Ensure the power switch is in the ON position and check that the rear panel voltage selector matches your region. 

Static and buzzing can be caused by ground loops, RF interference, or poor-quality cables. Ensure all components are connected to the same power source to avoid ground loops. Use high-quality shielded cables and keep your setup away from other electronic devices that may cause interference. 

Ensure your Home Music Systems are in pairing mode by checking the LED indicator. If it's not lighting up, try a different AC outlet. If the issue persists, disconnect and forget the device in your Bluetooth settings, then re-pair. Testing with another source device or trying a different location can also help.