Support
- I would like to use the W3 to make my subwoofer wireless. Can I do this? Frequently Asked Questions
- I’d like to connect an Apple Airport Express to my A2+ speakers to stream music from my Mac. I also wish to connect the speakers to my Samsung LCD TV. Is it possible to have simultaneous connections to the A2+?
- I’d like to connect an Apple Airport Express to my A5+ Classic speakers to stream music from my Mac. I also wish to connect the speakers to my Samsung LCD TV. Is it possible to have simultaneous connections to the A5+ Classic?
- I’d like to connect an Apple Airport Express to my A5+ Wireless speakers to stream music from my Mac. I also wish to connect the speakers to my Samsung LCD TV. Is it possible to have simultaneous connections to the A5+ Wireless? A5+ Wireless Speakers Presale
- I’d like to watch TV via headphones so that I don’t disturb others and I have a Bose headset. Can I send wireless audio via the W3 wireless adapter from my TV to my Bose Quiet Comfort headphones? Frequently Asked Questions
- I’m connected to the optical output of my TV but I’m not getting any sound. What can I do? Frequently Asked Questions
- I’m experiencing issues with my speakers when connected via USB on a Windows 10/Windows 11 operating system. What could be causing this, and how can I fix it? A2+ Wireless Speakers
- I’m having trouble connecting my Windows machine to my B1. B1 Bluetooth Receiver
- I’m having trouble connecting the USB plug into the body of the supplied USB power adapter; how do I assemble this? Accessories
- I’m having trouble setting up my B-Fi on my network when using my iPhone. What should I do? B-Fi Multiroom Music Streamer
- I’m having trouble using my D1 with Foobar in WASAPI and KS mode. What do I do? D1 24-bit DAC/Headphone Amp
- I’m having trouble using my D2 with Foobar in WASAPI and KS mode. What do I do? D2 24-bit Wireless DAC
- I’m having trouble using my D3 with Foobar in WASAPI and KS mode. What do I do? D3 24-bit DAC
- I’m hearing noise or static thru my speakers with my N22? Frequently Asked Questions
- I’m interested in the W3 wireless adapter and the A2 speakers to extend TV sound into another room. Can I do this? Frequently Asked Questions
- I’m interested in the W3 wireless adapter and the A2+ speakers to extend TV sound into another room. Can I do this? Frequently Asked Questions
- I’m not able to adjust the volume with my tv remote using the Optical input? D1 24-bit DAC/Headphone Amp
- I’m using a turntable with my Audioengine speakers, and it gets noisy when I turn the volume up. What gives? A2+ Powered Speakers
- I’m using a turntable with my Audioengine speakers, but one speaker sounds very distorted. What can I do? Frequently Asked Questions
- If A1-MR is used outside the Audioengine app, will multiroom and stereo configurations follow to other music services and apps? A1-MR Multiroom Home Music System Presale
- If A2+ Wireless is paired and connected to my phone via Bluetooth, do I need to do anything else to play music? A2+ Wireless Speakers Presale
- If A5+ Wireless is paired and connected to my phone, do I need to do anything else to play music? A5+ Wireless Speakers
- If B-Fi is used outside the Audioengine app, will multiroom and stereo configurations follow to other music services and apps? B-Fi Multiroom Music Streamer
- If B-Fi is used outside the Audioengine app, will multiroom and stereo configurations follow to other music services and apps?
- If B1 is connected, do I need to do anything else to play music from my computer using iTunes or Amarra? B1 Bluetooth Receiver
- If B2 is paired and connected to my phone, do I need to do anything else to play music?
- If both my optical and USB inputs are connected, which one will play? D1P Headphone Amplifier & DAC
- If HD4 is paired and connected to my phone, do I need to do anything else to play music?
- IF HD5 is paired and connected to my phone, do i need to do anything else to play music? HD5 Home Music System
- If HD6 is paired and connected to my phone, do I need to do anything else to play music? HD6 Wireless Speakers Presale
- If I connect my Audioengine speakers to a computer, phone, or other music player, what is the ideal volume level on the speakers and music source to get the cleanest distortion-free sound? Frequently Asked Questions
- If I connect my Audioengine speakers to a computer, smartphone, or other music player, what volume level should I set on the player and speakers? What is the ideal overall volume level on the music source to get the cleanest distortion-free sound? Frequently Asked Questions
- If I connect my Audioengine speakers to a computer, smartphone, tablet, or other music player, what volume level should I set on the player and speakers and what is the ideal overall volume level on the music source to get the cleanest distortion-free sound? Frequently Asked Questions
- If I connect my turntable to Audioengine speakers, do I need a phono preamp? Or can I simply connect the turntable directly to the analog input? A2+ Wireless Speakers Presale
- If I connect my turntable to the A2+ will it be necessary to purchase a phono preamp or can I simply connect the turntable directly to the A2+ input? A2+ Powered Speakers
- If I connect my turntable to the A5+ Classic will it be necessary to purchase a phono preamp or can I simply connect the turntable directly to the A5+ Classic input?
- If I connect my turntable to the A5+ Wireless will it be necessary to purchase a phono preamp or can I simply connect the turntable directly to the A5+ Wireless input? A5+ Wireless Speakers
- If I connect my turntable to the HD3 Next Gen will it be necessary to purchase a phono preamp or can I simply connect the turntable directly to the HD3 Next Gen input? Frequently Asked Questions
- If I connect my turntable to the HD4 will it be necessary to purchase a phono preamp or can I simply connect the turntable directly to the HD4 input? HD4 Home Music System
- If I have 2 USB ports on my computer can I connect 2 W3s? Frequently Asked Questions
- If I have a subwoofer of my own, how would I use it with the A2+s? A2+ Powered Speakers
- If I have a subwoofer of my own, how would I use it with the A5+ Classic? A5+ Classic Speakers
- If I have a subwoofer of my own, how would I use it with the A5+ Wireless? A5+ Wireless Speakers
- If I have a subwoofer of my own, how would I use it with the HD4? HD4 Home Music System
- If I plug in headphones will the N22 mute my music playing through the speakers? Frequently Asked Questions
- If I plug the W3 Sender into my computer’s USB port do I also need to connect a cable from the Sender’s input into my Dell laptop’s headphone jack? Frequently Asked Questions
- If I return an item, how do refunds work? Financing With Affirm
- If my device doesn’t support aptX, can I still use the A1 to wirelessly stream my music? A1 Wireless Speaker System
- If my speakers are in idle mode, why can I still hear a faint hum or hiss if I put my ear very close to the speaker? Frequently Asked Questions
- If my speakers are in sleep or idle mode, why can I still hear a faint hum or hiss if I put my ear very close to the speaker? Frequently Asked Questions