Support Archive — Page 9 of 64 — Audioengine Skip to Content

Connector Type
Micro-USB

USB Device Class
USB 1.1 or above

Input Bit Depth
24 bit (padded)

Input Sample Rate
44.1 kHz/48 kHz

Internal D/A Converter
PCM 5102

Internal BT Receiver
N/A

Input Bit Depth
24 bit (padded)

Bluetooth Receiver Type
Bluetooth 5.0

Supported Codecs
aptX HD, aptX, AAC, SBC

Supported Bluetooth Profiles
N/A

Wireless Operation Range
Up to 100 ft (30 m) typical

Input Data Rate
Determined by Bluetooth

Wireless Latency
~30 milliseconds (ms)

Type
Powered Bluetooth aptX HD speaker system

Amplifier Type
Class AB

Rated Power Output:
15W RMS per channel at 4 ohms (measured in compliance with 16 C.F.R. § 432.3)
Peak Power Output:30W per channel at 4 ohms (AES)
Total Peak Power Output: 60W (AES)

Drivers
2.75” aramid fiber woofers

0.75“ Silk dome tweeters

Inputs
3.5 mm stereo mini-jack, RCA L/R, USB, Bluetooth

Outputs
RCA variable line-out, 3.5 mm mini-jack headphone out

Input Voltages
110-240 V 50/60 Hz auto-switching

SNR
>95 dB (typical A-weighted)

THD+N
Less than 0.05% at all power settings

Crosstalk
<50 dB

Frequency Response
65 Hz-22 kHz ±2.0 dB

Frequency Response w/ Bass Reduction Switch selected
100Hz-22kHz ±2.0dB (<5dB down)

Analog Input Impedance
N/A

Nominal Impedance
N/A

Input Impedance
5K ohms unbalanced

Crossover Frequency
N/A

Protection
Output current limiting, thermal over-temperature, power on/off transient protection

Power Consumption
Idle: 10W

Standby Consumption
N/A

Phase
N/A

Recommended Amplifier Power
N/A

Battery Life
N/A

Battery Charge Time
N/A

Simplified Setup: Audioengine A1MR Studio Monitors

The Audioengine A1MR Studio Monitors offer two setup options depending on your needs:

  • Wired Setup (2 minutes): For immediate use without streaming features, simply connect via the AUX/3.5mm jack and start podcasting, listening, or mixing audio right away—no app required. Important Note: When turning on the speaker, you'll hear one voice prompt; this will only happen once and won’t repeat until the speaker is turned off and back on.

OR

  • Wifi Setup (8-15 minutes): To access multiroom and streaming features, download and follow the steps in the Audioengine app.
    Audioengine App

The Control App - Watch the videos below to see options you will get based on your type of smartphone. The Control app is used to connect the A1MR speakers to your home network. Plug in and turn on your speakers and follow the instructions below.

For Android Devices

For Apple Devices

Step 1: Turn on power via the rear panel volume/power knob and set the volume to around 50% so you can hear the audio prompts during setup.

Step 2: The A1MR Status button will blink rapidly for 15 seconds, then a piano tone will play.

Step 3: The A1MR Status button will now blink more slowly and a voice will say: "Entering setup mode. Follow the instructions in the app to finish the setup." If no piano tone or voice is heard after 15 seconds, increase the A1MR volume level.

The A1MR will stay in setup mode (indicated by the slow-blinking Status button) for 5 minutes before timing out. To re-enter setup mode, press and hold the A1MR Status button for about 5 seconds until you hear the voice prompt again.

To go back into setup mode, press and hold the A1-MR Status button for about 5 seconds until you hear the voice prompt again.

Connecting A1-MR wirelessly to your internet router.

As device screens seem to constantly change with updates and not all Android menus are identical, the easiest way to get through this setup is to follow the instructions directly in the app and listen to the voice prompts.

During setup we recommend that your phone, A1-MR, and wireless internet router are within 15 feet of each other. You may need your wifi password if it’s not already saved on your device.

Step 4:  Open the previously downloaded Audioengine app onto your iOS or Android device and select "OK" if you want the app to access your music library on your device.

Step 5:  The app will say "Searching for Audioengine Wireless Hi-Fi System." Select "Add Device".

Step 6:  Following the app instructions, select "Settings" to leave the app and go into your device’s wifi settings.

Step 7:  Turn on your device’s wifi and select "Audioengine A1-MW" from your wifi list.

Step 8:  The audio voice will respond "You are now connected to your speaker. Follow the instructions in the app to finish the setup."

Step 9:  Go back into the Audioengine app.

Step 10:  A1-MR works on 2.4G, so select 2.4G network from your wifi list and enter your internet router password if prompted to do so.

Step 11:  The voice will then say "Connected to your wifi network." Select "Next".

Step 12:  Rename A1-MR if you wish, then select the right arrow at the top of the screen.

Step 13:  Swipe left 2 times to get to your music or exit the app and go to another player.

Having trouble? Try moving A1-MR and your device closer to your router. Restart your router, device, and A1-MR.

If you are experiencing issues with your speakers when connected via USB on a Windows 10+ operating system, it might be due to the DCH (Declarative, Componentized, Hardware Support Apps) drivers. While DCH drivers offer many benefits, they can sometimes cause compatibility issues with USB audio devices, resulting in problems such as delays when sound starts, poor audio quality, or the speakers not being recognized properly.

Solution: To resolve these issues, we recommend switching from DCH drivers to non-DCH (standard) drivers. Here’s a step-by-step guide to help you do that:

  1. Uninstall the Current DCH Drivers:
    • Open the Device Manager on your PC.
    • Locate your audio device under "Sound, video, and game controllers."
    • Right-click on the device and select "Uninstall device."
    • Ensure you check the option to delete the driver software for this device to completely remove the DCH drivers.
  2. Download the Non-DCH Drivers:
    • Visit the support website of your motherboard or computer manufacturer.
    • Navigate to the driver download section and find the non-DCH Realtek (or appropriate) audio drivers for your system.
  3. Install the Non-DCH Drivers:
    • Download and run the installer for the non-DCH drivers.
    • Follow the on-screen instructions to complete the installation process.
  4. Restart Your PC:
    • After installing the non-DCH drivers, restart your computer to apply the changes.

By switching to non-DCH drivers, the compatibility issues with your USB speakers should be resolved, allowing you to enjoy optimal audio performance.

Additional Tips

  • Check for Firmware Updates: Ensure your speakers have the latest firmware installed. Visit the manufacturer’s website for firmware updates that may improve compatibility and performance.
  • USB Ports: Try connecting your speakers to a different USB port to see if the issue persists.
  • Contact Support: If you continue to experience issues, please contact our customer support team. Provide details about your operating system, motherboard model, and the specific problems you are encountering.

We hope this helps you resolve any issues and enhances your experience with our speakers. If you have further questions or need assistance, don’t hesitate to reach out to our support team.

1. Turn Off and Unplug:

  • Make sure your system is turned off and unplugged.

2. Dust the Surfaces:

  • Use a soft, dry cloth to wipe away dust.
  • For hard-to-reach places, use a soft brush or a can of compressed air.

3. Wipe Down the Exterior:

  • We do not recommend using any solvents
  • If cleaning off stains or build-up is necessary, we recommend doing so with a very small amount of mild cleaning solution applied only to the affected area, followed by quickly wiping the area dry completely. 
  • Any scoured pads or objects like a 'magic eraser' too easily run the risk of removing sealers and top coats of the painted finish that can leave a clearly visible change in the uniformity of the paint/finish

4. Clean the Speaker Grills:

  • The speaker grills can be gently cleaned with a vacuum, preferably using a soft bush attachment.
  • A lint roller can also be used.

5. Clean Buttons and Knobs:

  • A dry cloth is recommend for cleaning any knobs, buttons or other surfaces
  • Be careful not to let water get into any gaps.

6. Clean Ports and Connections:

  • Use compressed air to blow out dust from ports and connections.

7. Let Everything Dry:

  • Make sure everything is completely dry before plugging back in and turning on.

8. Regular Cleaning:

  • Dust your system regularly to keep it in good shape.

By following these steps, you can keep your Audioengine system clean and working well.

Using Third-Party Software

  1. Audirvana:
    • Audirvana is a high-quality audio player for macOS that automatically switches the sample rate to match the source audio.
    • It provides a direct mode that bypasses macOS's audio processing, allowing for bit-perfect playback.
    • To use Audirvana:
      1. Download and install Audirvana from the official website.
      2. Open Audirvana and go to the preferences.
      3. Ensure the option to automatically adjust the sample rate is enabled.
  2. Roon:
    • Roon is another powerful music player and library manager that supports automatic sample rate switching.
    • It offers advanced features for managing your music collection and provides high-quality playback.
    • To use Roon:
      1. Download and install Roon from the official website.
      2. Open Roon and go to the settings.
      3. In the audio settings, configure your DAC as a zone and ensure it is set to automatically adjust the sample rate.
  3. BitPerfect:
    • BitPerfect is a simple and affordable app that integrates with iTunes (Music app) to ensure bit-perfect playback, including automatic sample rate switching.
    • To use BitPerfect:
      1. Download and install BitPerfect from the Mac App Store.
      2. Open BitPerfect and configure it to work with your preferred audio output device.
      3. Ensure that automatic sample rate switching is enabled in the settings.

For Windows

To configure your Windows PC to automatically switch the indicator color on your D1P or DAC3 based on the sample rate of the audio file being played, you can use specialized audio playback software that supports this feature. Here are a few options:

Using foobar2000 with WASAPI or ASIO Plugins

foobar2000 is a popular and highly customizable audio player for Windows that can be configured to use WASAPI or ASIO for bit-perfect playback, which allows automatic sample rate switching.

  1. Download and Install foobar2000:
  2. Install WASAPI or ASIO Plugin:
    • Download the WASAPI component or ASIO component from the foobar2000 components page.
    • Install the component by dragging the downloaded file into the foobar2000 Components window (File > Preferences > Components).
  3. Configure Output:
    • Go to File > Preferences > Playback > Output.
    • Select your DAC under the WASAPI or ASIO output device.
  4. Enable Bit-Perfect Playback:
    • Ensure that your DAC is set to "Event" or "Push" mode (for WASAPI) or the correct ASIO driver.
    • This configuration will allow foobar2000 to automatically switch the sample rate based on the source material.

Using JRiver Media Center

JRiver Media Center is another powerful media player that supports automatic sample rate switching.

  1. Download and Install JRiver Media Center:
  2. Configure Output Mode:
    • Go to Tools > Options > Audio.
    • Select your DAC as the audio device.
    • Under Settings, choose "WASAPI" or "ASIO" as the output mode.
  3. Set Automatic Sample Rate Switching:
    • In the Audio settings, go to "DSP & output format".
    • Ensure "Output Format" is checked, then set the sample rate to "Source Sample Rate" or "No Change" to enable automatic switching based on the source file.

Using Roon

Roon is a premium music player with extensive support for high-resolution audio and automatic sample rate switching.

  1. Download and Install Roon:
  2. Configure Audio Device:
    • Go to Settings > Audio.
    • Enable your DAC as an output device.
  3. Set Up Playback:
    • Ensure that the sample rate conversion settings are set to "Source Sample Rate" to allow Roon to automatically adjust the sample rate.

Using specialized audio playback software like foobar2000, JRiver Media Center, or Roon can help you achieve automatic sample rate switching on your Windows PC, allowing your DAC to read and display the correct sample rate based on the audio file being played. These applications provide bit-perfect playback and ensure that your DAC receives the correct sample rate without manual configuration.

Audioengine operates two websites, audioengine.com and audioengineeu.com. If you go to any other site but these, they are not an Audioengine site. For Canada, Mexico and most of Europe and the UK, we only sell through Amazon. There are also a host of authorized retailers and sites across the US, and they can be found here. For international sales, we have distributors that operate independently, and they can be found here. 

What happens if I buy from an authorized site claiming to be Audioengine? Unfortunately, there is not much we can do. We are taking all the action we can to make sure those sites don't get indexed, but we recommend you work with the provider of the card you used to make payment to get your money back.

The Audioengine remote takes a CR2025 battery.

Step-by-Step Guide

  1. Open Terminal:
    • You can find Terminal in your Applications folder under Utilities, or you can use Spotlight by pressing Cmd + Space and typing "Terminal".
  2. Execute the Command:
    • In the Terminal window, type the following command and press Enter:

bash

Copy code

sudo pkill bluetoothd

  1. Enter Your Password:
    • After pressing Enter, you will be prompted to enter your password. Type your Mac's administrator password and press Enter.
    • Note that when you type your password, it won't be displayed on the screen (not even as asterisks). Just type it and press Enter.

By following these steps, you should be able to reset your Bluetooth service on your Mac, which can help resolve connectivity issues with your Audioengine devices or any other Bluetooth peripherals.

The Gen 1 24-bit D1 requires a USB 2.0 cable to work properly. If your computer has USB-C inputs, use a 2.0 USB cable with a type C-to-A USB adapter.

- The process for replacing a volume encoder begins with pulling the volume knob straight back from the encoder shaft

- Make sure the rubber insert stays with the volume knob - 

- The volume encoder shaft should look like so before proceeding - 

- Using a thin-walled 10mm socket, remove the lock nut fastening the encoder to the front of the speaker cabinet - 

- Once you have removed the amp backplate on the back of the active speaker, make sure to remove the encoder wiring terminal clip from the amp circuit board. You can then fully uninstall the encoder assembly by pulling back the encoder shaft from the inside -

- Finally, the IR receiver can be removed by using a long-necked Phillips PH1 screw driver to remove the 2 screws fastening the IR receiver on the inside of the cabinet - 

After fully removing the faulty encoder, the replacement can be installed following these steps in reverse order before finally connecting the wiring clip to the amp circuit board and fastening the amp backplate back onto the active speaker.

The process can be a bit cramped if you wish to do as little disassembly as possible, or a bit easier if you are comfortable moving parts to give yourself more workspace. The sound damping insulation normally overlaps at the bottom of the active cabinet. This can be peeled back similar to the reference picture attached. The crossover is mounted underneath this insulation (If process being done on an HD6) and is perhaps the most obtrusive part when replacing a volume encoder. This has two Philips head screws mounting it to the base of the cabinet along with an adhesive pad to reduce noise vibration. It is possible to remove the two screws and lift the adhered crossover up from the base of the cabinet momentarily to get better access to the IR receiver and volume knob assemblies at the front. If you'd rather not risk damaging anything, the IR receiver can still be unscrewed from the inside of the cabinet with a long-necked Phillips PH1 driver. The volume knob is loosened from the outside of the cabinet with a thin-walled 10mm socket found by pulling the volume knob straight back  from the encoder shaft. Ample lighting will also make this work easier