Support
- I’m not able to adjust the volume with my tv remote using the Optical input? D1 24-bit DAC/Headphone Amp
- I’m using a turntable with my Audioengine speakers, and it gets noisy when I turn the volume up. What gives? A2+ Powered Speakers
- I’m using a turntable with my Audioengine speakers, but one speaker sounds very distorted. What can I do? Frequently Asked Questions
- If A1-MR is used outside the Audioengine app, will multiroom and stereo configurations follow to other music services and apps? A1-MR Multiroom Home Music System Presale
- If A2+ Wireless is paired and connected to my phone via Bluetooth, do I need to do anything else to play music? A2+ Wireless Speakers Presale
- If A5+ Wireless is paired and connected to my phone, do I need to do anything else to play music? A5+ Wireless Speakers
- If B-Fi is used outside the Audioengine app, will multiroom and stereo configurations follow to other music services and apps? B-Fi Multiroom Music Streamer
- If B1 is connected, do I need to do anything else to play music from my computer using iTunes or Amarra? B1 Bluetooth Receiver
- If both my optical and USB inputs are connected, which one will play? D1P Headphone Amplifier & DAC
- If I connect my Audioengine speakers to a computer, phone, or other music player, what is the ideal volume level on the speakers and music source to get the cleanest distortion-free sound? Frequently Asked Questions
- If I connect my Audioengine speakers to a computer, smartphone, or other music player, what volume level should I set on the player and speakers? What is the ideal overall volume level on the music source to get the cleanest distortion-free sound? Frequently Asked Questions
- If I connect my Audioengine speakers to a computer, smartphone, tablet, or other music player, what volume level should I set on the player and speakers and what is the ideal overall volume level on the music source to get the cleanest distortion-free sound? Frequently Asked Questions
- If I connect my turntable to Audioengine speakers, do I need a phono preamp? Or can I simply connect the turntable directly to the analog input? A2+ Wireless Speakers Presale
- If I connect my turntable to the A2+ will it be necessary to purchase a phono preamp or can I simply connect the turntable directly to the A2+ input? A2+ Powered Speakers
- If I connect my turntable to the A5+ Wireless will it be necessary to purchase a phono preamp or can I simply connect the turntable directly to the A5+ Wireless input? A5+ Wireless Speakers
- If I connect my turntable to the HD3 Next Gen will it be necessary to purchase a phono preamp or can I simply connect the turntable directly to the HD3 Next Gen input? Frequently Asked Questions
- If I connect my turntable to the HD4 will it be necessary to purchase a phono preamp or can I simply connect the turntable directly to the HD4 input? HD4 Home Music System
- If I have 2 USB ports on my computer can I connect 2 W3s? Frequently Asked Questions
- If I have a subwoofer of my own, how would I use it with the A2+s? A2+ Powered Speakers
- If I have a subwoofer of my own, how would I use it with the A5+ Classic? A5+ Classic Speakers
- If I have a subwoofer of my own, how would I use it with the A5+ Wireless? A5+ Wireless Speakers
- If I have a subwoofer of my own, how would I use it with the HD4? HD4 Home Music System
- If I plug in headphones will the N22 mute my music playing through the speakers? Frequently Asked Questions
- If I plug the W3 Sender into my computer’s USB port do I also need to connect a cable from the Sender’s input into my Dell laptop’s headphone jack? Frequently Asked Questions
- If I return an item, how do refunds work? Financing With Affirm
- If my device doesn’t support aptX, can I still use the A1 to wirelessly stream my music? A1 Wireless Speaker System
- If my speakers are in idle mode, why can I still hear a faint hum or hiss if I put my ear very close to the speaker? Frequently Asked Questions
- If my speakers are in sleep or idle mode, why can I still hear a faint hum or hiss if I put my ear very close to the speaker? Frequently Asked Questions
- If the D2 DAC Sender is connected to my MacBook in another room do I have to go back to the computer to change songs? D2 24-bit Wireless DAC
- Interference from my wireless modem? Frequently Asked Questions
- Is D1 USB input isochronous or asynchronous? D1 24-bit DAC/Headphone Amp
- Is D3 USB input isochronous or asynchronous? D3 24-bit DAC
- Is it normal for my D3 to get warm/hot? D3 24-bit DAC
- Is it normal for the D1’s USB cable to be loose? D1 24-bit DAC/Headphone Amp
- Is it OK to connect Audioengine active speakers to my stereo receiver or integrated amplifier? Frequently Asked Questions
- Is it OK to remove the stand attached to the N22 and place the amp on it’s side? Frequently Asked Questions
- Is it possible to connect multiple sources to the HD4 simultaneously? HD4 Home Music System
- Is it possible to have simultaneous connections to the HD3 Next Gen? Frequently Asked Questions
- Is it possible to use the N22 amp to power the rear channels of my surround system? Frequently Asked Questions
- Is it possible with the 512 to play music and charge the battery at the same time? 512 Portable Wireless Speaker
- Is it true that speaker placement really can make a difference in sound quality? Frequently Asked Questions
- Is it true that speaker placement really can make a difference in sound quality? Frequently Asked Questions
- Is the 512 water-resistant? 512 Portable Wireless Speaker
- Is the A1 designed only for use with Bluetooth devices? A1 Wireless Speaker System
- Is the A2+ Wireless designed only for use with Bluetooth devices? A2+ Wireless Speakers
- Is the A5+ Wireless compatible with TIDAL music streaming service? A5+ Wireless Speakers Presale
- Is the A5+ Wireless designed only for use with Bluetooth devices? A5+ Wireless Speakers
- Is the B1 compatible with TIDAL music streaming service? B1 Bluetooth Receiver
- Is the B2 compatible with TIDAL music streaming service? B2 Wireless Speaker Presale
- Is the B2 designed only for use with Bluetooth devices? B2 Wireless Speaker