Support
- I own a Sony 7.1 STR Receiver and would like to use the W3 Wireless Audio Adapter to send a surround sound signal to my Audioengine A2 speakers. Can I do this? Frequently Asked Questions
- I use Apple’s “Remote” application on my iPhone to control iTunes on my MacBook Pro but can I also use your W3 wireless adapter to get music wirelessly from my computer out to my stereo? Frequently Asked Questions
- I would like to use the W3 to make my subwoofer wireless. Can I do this? Frequently Asked Questions
- I’d like to watch TV via headphones so that I don’t disturb others and I have a Bose headset. Can I send wireless audio via the W3 wireless adapter from my TV to my Bose Quiet Comfort headphones? Frequently Asked Questions
- I’m having trouble connecting my Windows machine to my B1. B1 Bluetooth Receiver
- I’m having trouble using my D3 with Foobar in WASAPI and KS mode. What do I do? D3 24-bit DAC
- I’m interested in the W3 wireless adapter and the A2 speakers to extend TV sound into another room. Can I do this? Frequently Asked Questions
- If B1 is connected, do I need to do anything else to play music from my computer using iTunes or Amarra? B1 Bluetooth Receiver
- If I connect my Audioengine speakers to a computer, phone, or other music player, what is the ideal volume level on the speakers and music source to get the cleanest distortion-free sound? Frequently Asked Questions
- If I have 2 USB ports on my computer can I connect 2 W3s? Frequently Asked Questions
- If I plug in headphones will the N22 mute my music playing through the speakers? Frequently Asked Questions
- If I plug the W3 Sender into my computer’s USB port do I also need to connect a cable from the Sender’s input into my Dell laptop’s headphone jack? Frequently Asked Questions
- If the D2 DAC Sender is connected to my MacBook in another room do I have to go back to the computer to change songs? D2 24-bit Wireless DAC
- Is D1 USB input isochronous or asynchronous? D1 24-bit DAC/Headphone Amp
- Is D3 USB input isochronous or asynchronous? D3 24-bit DAC
- Is it normal for my D3 to get warm/hot? D3 24-bit DAC
- Is it normal for the D1’s USB cable to be loose? D1 24-bit DAC/Headphone Amp
- Is it OK to remove the stand attached to the N22 and place the amp on it’s side? Frequently Asked Questions
- Is it possible to have simultaneous connections to the HD3 Next Gen? Frequently Asked Questions
- Is it possible to use the N22 amp to power the rear channels of my surround system? Frequently Asked Questions
- Is the B1 compatible with the original A5 speakers? Advanced Setup
- Is the B2 designed only for use with Bluetooth devices? B2 Wireless Speaker
- Is the D2 USB isochronous or asynchronous? D2 24-bit Wireless DAC
- Is the HD6 designed only for use with Bluetooth devices? Frequently Asked Questions
- Low Volume with Turntable Setup A1 Wireless Speaker System
- My computer doesn’t have an optical output; how can I connect my computer to the optical input of the HD6? Frequently Asked Questions
- My neighbor keeps connecting to my Audioengine device; is there any way to add a passcode or extra security to connect via Bluetooth? Advanced Setup
- My subwoofer only has a single LFE input; how can I connect this to your powered speakers? Advanced Setup
- N22 Troubleshooting Tips Knowledge Base
- Orders General Information
- Press and Media Inquiries Service & Support
- Return Policy Orders & Shipping
- S8 Troubleshooting Tips Knowledge Base
- S8 Wireless Quick Setup Knowledge Base
- S8 Wireless Troubleshooting Tips Knowledge Base
- Shipping Information General Information
- Should I be using the optical or USB input on my D1? D1 24-bit DAC/Headphone Amp
- Since Audioengine does not ship internationally, can I use a forwarder address to place an order? Frequently Asked Questions
- Since the A2+ already has a built in DAC, does that mean I cannot use another one? A2+ Powered Speakers
- Support Options General Information
- The Audioengine W3 has 2 USB connectors, how do those work? Frequently Asked Questions
- The bass is really boomy on my speakers- how do I fix this? Advanced Setup
- The D2s volume control is on the sender. Does that mean it’s a digital control? Will this affect audio quality? D2 24-bit Wireless DAC
- The HDP6 is rated at 4 ohms but my receiver has speaker outputs listed as 8 ohms. Will the HDP6s work with my receiver? Frequently Asked Questions
- The P4 is rated at 4 ohms but my receiver has speaker outputs listed as 8 ohms. Will the P4’s work with my receiver? Frequently Asked Questions
- The W3 seems to be designed for a computer but can I also send audio from a stereo located in one room to powered speakers in another room? Frequently Asked Questions
- Using Audioengine Bluetooth products with 4th generation Apple TV Advanced Setup
- Using our speakers with a television Advanced Setup
- W3 has a USB connector on the Sender and another on the Receiver. Does this mean that 2 computers required? Frequently Asked Questions
- W3 Troubleshooting Tips Knowledge Base