Support
- Interference from my wireless modem? Frequently Asked Questions
- Is it OK to connect Audioengine active speakers to my stereo receiver or integrated amplifier? Frequently Asked Questions
- Is it true that speaker placement really can make a difference in sound quality? Frequently Asked Questions
- Is it true that speaker placement really can make a difference in sound quality? Frequently Asked Questions
- Low volume from my speakers? Frequently Asked Questions
- My A1/A1-MR speakers sound distorted, what should I do? A1 Wireless Speaker System
- My order confirmation shows the same address for billing and shipping, but they should be different. What should I do? Frequently Asked Questions
- My speakers sound distorted, what can I do? A2 Powered Speakers (Original)
- My volume knob has become loose/unresponsive – what should I do? Frequently Asked Questions
- Some people want to upgrade the audio on their TV’s but aren’t necessarily interested in surround sound. Can I hook up Audioengine speakers to my TV instead of buying a surround sound system or soundbar? A5+ Classic Speakers Presale
- Some people want to upgrade the audio on their TV’s but aren’t necessarily interested in surround sound. Can I hook up some Audioengine speakers to my TV instead of buying a surround sound system or soundbar? Frequently Asked Questions
- Spotify Disclosure with B-Fi/A1-MR A1-MR Multiroom Wireless Home Music System
- Tell us more about the LINK cables offered on your website Frequently Asked Questions
- The back of my powered speaker gets really hot! Is that normal? Frequently Asked Questions
- The headphone jack on my computer is noisy but I want to connect my Audioengine speakers to it. What do I do? Frequently Asked Questions
- The headphone jack on my computer is noisy but I want to connect my Audioengine speakers to my Mac. What do I do? Frequently Asked Questions
- The included speaker wire doesn’t look like it will fit. What gives? Frequently Asked Questions
- The LED indicator on my power supply is not on and solid. What does this mean? Frequently Asked Questions
- What are the “silk dome” tweeters and woofers really made of? Frequently Asked Questions
- What are the QA Stickers? 512 Portable Wireless Speaker
- What could be causing the crackling/popping sound coming from my speakers? Frequently Asked Questions
- What fuse do my A5+ or HD6 speakers use? A5 Powered Speakers (Original)
- What if my speakers or subwoofer have a hum or buzzing sound? Frequently Asked Questions
- What is the AC power cable type for Audioengine powered speakers? Frequently Asked Questions
- What is the difference between powered and active speakers? Frequently Asked Questions
- What makes Audioengine wireless Bluetooth speakers and receivers better than other Bluetooth systems? Frequently Asked Questions
- What’s so great about TIDAL? Frequently Asked Questions
- What’s the difference between your factory refurbished products and new stock? Frequently Asked Questions
- Where can I find the serial number? Frequently Asked Questions
- Where’s the speakers’ EQ control? Frequently Asked Questions
- Why do digital music files sound better with Audioengine speakers? Frequently Asked Questions
- Why do I have to plug one speaker into the wall? Frequently Asked Questions
- Why do I hear my phone’s notifications over Bluetooth? 512 Portable Wireless Speaker
- Why do my speakers hum when connected to my turntable? Frequently Asked Questions
- Why don’t my speakers have more bass? Frequently Asked Questions
- Why is the Bluetooth LED orange instead of white? A5+ Wireless Speakers
- Why is Windows 10 is asking me for PIN when I try to pair my computer to your speakers/B1 via Bluetooth? Frequently Asked Questions
- Will Audioengine speakers work with a PC or Mac? Frequently Asked Questions
- Will I hear buzz from the speakers if I place my phone near them? Frequently Asked Questions
- Will my music have a delay if I’m watching a movie or music video? Frequently Asked Questions
- Will the sound be affected if I place the left (active) speaker on the right side and the right speaker on the left? Frequently Asked Questions
- Would there be any difference in sound quality between mini-stereo (3.5mm) and RCA? Frequently Asked Questions