My DAC3 is connected as shown, but there is no music output.

1. Verify that one of the included cables is completely plugged into the DAC3 and your source device.
2. Also verify that a 3.5mm mini-jack is firmly plugged in.
3. Try disconnecting and reconnecting both the USB and 3.5mm cable.
4. You will see an LED light confirming the DAC3 is getting power and is connected to an output.
5. Check the volume level on your source.
6. If connected to a computer, verify that the DAC3 is recognized and the active output device.
7. Try restarting your computer.

If none of the above helps resolve your issue, please contact our Support Team for additional assistance.