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512 Portable Bluetooth Speaker

Help! My 512 won't charge up all the way! What gives?
To ensure efficient charging, make sure you use a 1000mA charger or higher to charge your 512.
Is it possible with the 512 to play music and charge the battery at the same time?
Yes! The charger plugs into a micro USB charging port, leaving the aux input or Bluetooth open for use at the same time!
What does it mean if my 512 won't play music while it's charging?
The LED in the power button will remain lit when the 512 is charging, but this does not mean it is powered on. If the light is on but there is no playback, press and hold the power button and you will hear it power on, then you'll see the Bluetooth LED turn blue to indicate it is ready to connect.
Can I control the 512's volume through the volume controls of my source device?
Yes, you can control the volume from the audio source itself as well as the volume buttons on the top of 512.
Will the battery in my 512 drain faster if I use the mini jack input VS Bluetooth?
The battery won't necessarily drain faster, but the 512 will not go into it's "idle" mode while the mini jack is plugged in. This means the connection will stay active even if nothing is playing, so the battery is better preserved when using Bluetooth.
How can I tell how much charge my 512 has?
On the top of the 512, there are three lights that tell you how much charge the 512’s battery has. When the 512 needs to be charged (only 1 of the lights will be lit), there is a rapid succession of 5 electronic beeps or bongs that will interrupt the music before resuming it to let you know that the battery is low. It will repeat this sound periodically until it is plugged in to charge.
Is the 512 water-resistant?
No, but for good reason! This is something we struggled with when developing the 512. Our engineers choose materials based on what will provide a high quality sound, and using water-resistant materials would have a negative effect on that. It was a tough decision to make, but if we have to compromise on something, sound quality is not going to be it!
Can I pair 2 of the 512 speakers together as a left and right stereo setup with 1 source?
The 512 is not designed to function as a pair, however, depending on what source you use this may be possible! We have tested pairing some Android phones  with 2 of the 512s by selecting "dual audio" in the Bluetooth settings on the phone. Some phones/sources will allow you to connect to multiple Bluetooth devices at once by doing this.
What does the button with the Bluetooth icon mean on the 512?
The Bluetooth icon button controls the speaker’s pair mode and also acts as an indicator. When the button is flashing, the speaker is currently in pair mode and open to connect to a device. If the button is solid, it means a device is currently connected to the speaker. In order to disconnect a device from the speaker, you can press and hold the button until you hear the notification that the speaker is in pair mode.
Does the 512 only work via Bluetooth?
Nope! The 512 features an analog input so you can connect your audio source to the speaker using a standard mini-stereo cable.
How long does the 512’s battery last once charged?
While battery life will depend somewhat on the volume you're using the 512 at, typical battery life of the 512 is up to 12 hours.

A1 Home Music System w/ Bluetooth aptX

Is it easy to set up the A1?
Yes! We designed the A1 Speaker System for quick and easy setup. First, simply place the speakers in the desired location and connect the AC power cord. Hook up the included speaker wire from the powered (left) speaker to the passive (right) speaker. Then, connect your source device with either of the supplied cables. Additionally, you can connect wirelessly to any Bluetooth enabled phone, tablet or computer.
What is the wireless range for the A1?
The A1 offers high-definition aptX Bluetooth with an extended range of up to 100 ft.
Will my music have a delay through the A1 if I’m watching a movie or music video?
The A1 is a high-performing, low latency stereo system with high-definition aptX Bluetooth. Seamlessly stream movies and YouTube videos without any significant or noticeable lag between video and audio.
What does the white indicator light on the A1 rear panel mean?
If my device doesn't support aptX, can I still use the A1 to wirelessly stream my music?
Yes. In addition to aptX, and the default Bluetooth codec SBC, the A1 supports other high-quality audio codecs, like AAC, for devices that do not support aptX.

A1-MR Multiroom Home Music System w/ Wi-Fi

A2+ Home Music System w/ Bluetooth aptX

How easy is it to set up the A2+ Home Music System with Bluetooth?
Our A2+'s are an all-in-one system with no extra components needed except your phone or computer. Simply place the speakers where you want them and connect the power supply. Hook up the included speaker wire from the powered left speaker to the right passive speaker. Then connect your music source with the supplied cables - or go wireless with any Bluetooth enabled source device, like a computer, smartphone, or tablet. Here is a quick video that can be used as a reference: A2+ Setup Video (Please note - there is no audio associated with the video.)
Do current builds of the A2+ or HD3 speakers have threaded inserts on the bottom for mounting?
We have  removed the threaded insert from the bottom of the HD3 and A2+ speakers starting with builds manufactured in 2020. Many customers were damaging the cabinet when attempting to use the insert. This issue, coupled with the speakers being predominantly used as desktop speakers, led to our engineers making this change with current and future builds.
When I connect a turntable to my A2+ Wireless, why is the volume extremely low?
Some turntables do not have a built-in preamp and as a result, you will need to add an external phono preamp between your turntable and A2+ Wireless. Many turntables, however, (such as the Music Hall USB-1 or Audio Technica AT-LP120) have a built-in preamp and include a switch on the back for "line" or “phono”. For Audioengine powered speakers you want to select "line".
What if my source doesn't support aptX? Can I still use the A2+ Wireless and if so, how will it sound?
You can absolutely still use the A2+ Wireless and it will sound great. AptX is a high-quality Bluetooth audio codec that works really well. In addition aptX, and the default Bluetooth codec SBC, The A2+ Wireless support other high quality audio codecs, like AAC for use on Apple iPhone and iPads, as well as Android devices that do not include aptX.
What does the white indicator light on the A2+ Wireless rear panel mean?
The A2+ Wireless has a built in USB digital-to-analog converter (DAC), but can I also use a different DAC?
While the DAC in the A2+ Wireless is better than what is built into most computers, adding a 24-bit DAC, such as our D1 or D3, would still be a benefit to audio quality.
If I connect my turntable to Audioengine speakers, do I need a phono preamp? Or can I simply connect the turntable directly to the analog input?
All turntables require a phono preamp stage before connecting to Audioengine speakers. Many turntables have this built-in , while others do not and would require an external phono preamp. Check the turntable manufacturer’s website or user manual. Some turntables may even include Bluetooth, in which case you can pair and connect them to the speakers wirelessly!
Does A2+ Wireless come with speaker grills?
Our woofers are made of aramid fiber and the tweeter domes are silk. Both of these materials are very robust and can handle quite a bit of abuse. For our A-series speakers we decided against grill covers as they do tend to color the sound a bit. However, without speaker grills they are more cat and kid-friendly! If you do prefer speakers with grills, you can check out our HD3 speakers here: https://audioengineusa.com/shop/wirelessspeakers/hd3-wireless-speakers/
Will the A2+ Wireless’s range work between more than one room inside my house?
In most cases, Yes! The overall range you can expect will vary depending on the device you use with the A2+ Wireless, as well as things like the type of construction used in walls you'll be transmitting through. In our testing, most mobile devices like smartphones and tablets will have the best range, some of which can exceed 100 ft in good conditions, even through one wall. Laptops and desktop computers in our testing generally had less overall range with an average of around 70 ft in similar good conditions through a single wall.
When using the USB input of the A2+ Wireless, what bit rate and bit depth should I set my system to?
The A2+ Wireless internal DAC handles up to 48K transfer rate, and up to 16 bits bit-depth. Your system will generally default to these settings when you hook up the A2+ Wireless. If you mainly use 44.1K files, you might set this as the default in your system. Many system players like JRiver and Amarra will default to the proper bit rate automatically.

A5+ Home Music System

If I connect my turntable to Audioengine speakers, do I need a phono preamp? Or can I simply connect the turntable directly to the analog input?
All turntables require a phono preamp stage before connecting to Audioengine speakers. Many turntables have this built-in , while others do not and would require an external phono preamp. Check the turntable manufacturer’s website or user manual. Some turntables may even include Bluetooth, in which case you can pair and connect them to the speakers wirelessly!

A5+ Home Music System w/ Bluetooth aptX-HD

If A5+ Wireless is paired and connected to my phone, do I need to do anything else to play music?
Once your A5+ Wireless is paired and connected then any app (iTunes, Amarra, etc.) - or online players such as Youtube - it will automatically play your music through Bluetooth.
When I connect a turntable to my speakers, why is the volume so quiet?
Some turntables do not have a built-in preamps and as a result you will need to add an external phono preamp between your turntable and the speakers. Many turntables, however, (such as the Music Hall USB-1 or Audio Technica AT-LP120) have a built-in preamp and include a switch on the back for "line" or “phono”. For Audioengine powered speakers select "line".
If I have a subwoofer of my own, how would I use it with the A5+ Wireless?
All you would need to do is connect the variable output of the A5+ Wireless into the input of your sub using RCA cables.
What does the indicator light on the A5+ Wireless rear panel mean?
The light on the rear panel of the A5+ Wireless is the Bluetooth LED indicator. Below are the various Bluetooth LED statuses and their meanings.
If I connect my turntable to the A5+ Wireless will it be necessary to purchase a phono preamp or can I simply connect the turntable directly to the A5+ Wireless input?
Some turntables will need a preamp before being connected and others may have one built-in. With that in mind, it is best to check the turntable manufacturer’s website, the turntable’s user manual, or you can even try your turntable without the preamp first to see how it operates.
When I connect a turntable to my A5+ Wireless, why is the volume extremely low?
Some turntables do not have a built-in preamps and as a result you will need to add an external phono preamp between your turntable and the A5+ Wireless. Many turntables, however, (such as the Music Hall USB-1 or Audio Technica AT-LP120) have a built-in preamp and include a switch on the back for "line" or “phono”. For Audioengine powered speakers select "line".
Do A5+ Wireless speakers have an auto-sleep, idle, or auto-power-off function? And can I leave them on all the time?
The A5+ Wireless have an idle mode which is engaged automatic when nothing is playing.  The lights will remain on and solid and nothing needs to be done to resume audio playback.  The sleep mode on the A5+ is manual and can be toggled on/off by pressing the volume knob in or by clicking the moon button on the A5+'s remote, so it won't go into sleep mode automatically. Sleep mode will just reduce the power more than idle mode. It is perfectly fine to leave your A5+s powered on when not in use!
If I connect my turntable to Audioengine speakers, do I need a phono preamp? Or can I simply connect the turntable directly to the analog input?
All turntables require a phono preamp stage before connecting to Audioengine speakers. Many turntables have this built-in , while others do not and would require an external phono preamp. Check the turntable manufacturer’s website or user manual. Some turntables may even include Bluetooth, in which case you can pair and connect them to the speakers wirelessly!
Will my current universal remote work with my A5+ Wireless?
The A5+ Wireless is not officially supported by any universal remotes. However, you can use a learning remote to copy the signals being sent by the A5+ Wireless's remote. Check with the manufacturer of your remote to find out if it supports learning IR codes.
What if my source doesn't support aptX? Can I still use A5+ Wireless and if so, how will it sound?
You can absolutely still use the A5+ Wireless and it will sound great. AptX is a high-quality Bluetooth audio codec that works really well. In addition to mandatory support for SBC, Bluetooth also includes optional support for many other codecs, like MPEG-1, MPEG-2, MPEG-4, and AAC, all of which have their own advantages, and some of which sound very close to AptX.
Can audio be played through the A5+ USB charge port?
No. We designed the USB port on our Audioengine 5+ speakers for power charging only. Don't worry, though. We've also included an audio input next to the USB port to plug your music into.
Should I use the volume control on the front of the A5+ Wireless or can I adjust from system volume on my computer?
If the left speaker is in an easy to reach location, you can certainly use the physical knob. If not though, we generally recommend setting the A5+ Wireless at around 50% and adjusting from your source device, or the remote provided with the A5+ Wireless.

B-Fi Multiroom Music Streamer w/ Wi-Fi

How do I reset my B-Fi?
Press and hold the status button on the front panel until the LED begins flashing (about 4 seconds), and you hear a voice prompt letting you know that the B-Fi has entered setup mode. If you don't hear the voice prompt, double check your audio systems volume, and that the B-Fi is connected to an active input. Open the Audioengine Control app on your smartphone or tablet, and follow the instructions to complete setup. If you have other B-Fi units that are already configured, you will need to press the + in the top right corner of the screen to continue setup.
What music sources can be sent to more than one B-Fi simultaneously?
Any audio source can be used for multiroom playback through your B-Fi(s) when using AirPlay, or when streaming audio via DLNA / UPnP, or using the streaming services integrated into the Audioengine Control App. The B-Fi(s) need only first be configured into groups using the Audioengine Control App.
Does sending audio to more than one B-Fi at a time result in a reduction in audio quality?
Sending audio to multiple B-Fi units at once will not impact the audio quality.
What DAC does the B-Fi use, and is there any compression in the wireless transmission?
The B-Fi uses the ES9023 DAC. As the B-Fi uses your home wi-fi network, it is lossless and no compression is needed.
How many rooms or zones are possible?
The Audioengine Control app supports a maximum of 12 rooms, however for most homes we recommend 8.
Can I use B-Fi connected speakers, alongside Sonos speakers?
You could use these two systems separately, with their respective apps, and separately through Airplay. Sonos speakers are not able to be integrated into a B-Fi system, though. The Audioengine Connect App is only able to recognize B-FI connected audio systems, and the Sonos App will not recognize B-Fi wireless music streamers. So there wouldn’t be a way to group them together.
I have multiple B-Fi, but I only see some of them outside the Audioengine App. Where did they go?
If you have grouped the speakers for a multi-room setup in the Audioengine app, only the B-Fi that you grouped the speakers into will show as the available destination. If you wish to send to your other speakers independently, ungroup the B-Fi in the app by pressing and holding on the speaker in the grouping and dragging down and away from the group.
What are the differences between B-Fi (wi-fi) and B1 (Bluetooth)?
 
Can I leave my B-Fi on all the time?
Yes.
How can I stream music stored on my Windows computer to the B-FI?
Windows 10 supports sharing the media on your computer via DLNA.  To set this up, you’ll need to:
  1. Click start and search for "media streaming options".
  2. Turn on media streaming.
  3. Name your media library whatever you’d like after turning it on.
  4. From the Audioengine Control app on your Smartphone or tablet, go to My Music-> Home Music Share, and look for your media library name.
From here you can play audio stored on your computer to any B-Fi(s) on your network.  Just keep in mind that your computer will need to be powered on.
Does B-Fi support AirPlay 2?
We considered Airplay 2, and will continue to keep an eye on it for future products or updates. At present though, the B-Fi includes support for only Airplay. While Airplay 2 allows grouping of Airplay 2 devices in the Apple Home app, to allow streaming audio to multiple rooms at once, we've already built out advanced multi-room grouping features through the Audioengine Connect App. And in our implementation, these features extend not only to Airplay on iOS and MacOS, but can even be used for non-Apple devices which don't support Airplay or Airplay 2.
Can B-Fi play high resolution music?
The B-Fi supports lossless playback of CD quality audio, with zero compression. While you can play higher than CD quality audio to the B-Fi through DLNA, UPnP, or high res streaming apps like TIDAL and Qobuz, all audio is transmitted at 16-bit 44.1kHz.
Can I play locally-stored music?
Yes. You can play music from your library, a mobile device storage device, and portable hard disks and NAS.
How do I group multiple B-Fi units together?
Once you have each B-Fi set up on your Wi-Fi network: Open the Audioengine control app. Swipe from right to left in the app to the "Device" screen where your B-Fis are listed. Determine which of the B-Fis you want to be your primary, then touch and drag (one at a time) any additional B-Fis you want to add into the primary B-Fi and release to create a custom grouping. You can add multiple B-Fi into that primary B-Fi for whole-home playback. You can also create multiple custom groupings by dragging available B-Fi into one another. If you want to undo the grouping, simply touch and hold down the B-Fi you want to remove from the zone, drag out of its current grouping, and release.
Can a single B-Fi have multiple users?
Yes, anybody connected to the same network.
Do all Audioengine Speaker Systems work with B-Fi?
Any Audioengine powered speaker systems that have line-level (RCA or 3.5mm) input connection or digital optical input will work with B-Fi.
Does the B-Fi support 5GHz network access points (wireless routers)?
The B-Fi is a 2.4GHz device but most networks are dual-band, so select 2.4GHz during B-Fi setup.
Does the B-Fi support MQA?
The B-Fi doesn’t include any MQA specific hardware, but you can still enjoy the benefits of MQA through software decoding with services like TIDAL, where you’ll have access to up to 16-bit 44.1kHz high resolution audio.
Does the B-Fi receive streamed music from your smartphone, or directly from the Wi-Fi network?
For music streamed through Audioengine Control App, or from streaming applications built into the Audioengine Control App, the B-Fi streams music directly over your WiFi network. The stream will continue whether your device is taken out of range or turned off altogether. Airplay, generally speaking makes a connection between your source device and the B-Fi, through your network. If your device goes out of range of the network, or the application on your source that is playing audio is closed, playback will stop.
I don’t see my favorite music player in the Audioengine Control app. What can I do?
One of the great benefits to the B-Fi is that you’re no longer stuck using one product app. Any music player will work for iOS and MacOS via Airplay, as well as DLNA or UPnP streaming options for Android and Windows.

B1 Bluetooth Music Receiver

Does the optical output of the B1 utilize the built-in DAC?
The B1's optical out is designed to pass the digital signal to another DAC; using the optical output wouldn't utilize the B1's DAC and would simply send the received signal out without padding the bit-depth. The RCA outputs of the B1 would utilize the built-in DAC, so the output would be padded to a 48kHz sample rate.
What does the LED indicator light on the B1 mean?
If it's on and solid - This means the B1 is powered on, and currently connected to a Bluetooth enabled device. If it's on and blinking - This means the B1 is powered on, but not currently connected to a device If it's off (and plugged into power) - This means the B1 is powered off (standby) and not connected to a device. The B1 is however still visible to Bluetooth enabled devices in this state. So simply connect to the B1 using your device, and it will automatically wake up.
Does B1 work with any stereo, music system, or powered speakers?

Yes, any audio product with a standard analog audio input can connect to B1 with the included RCAs. B1 also includes a digital output so you also can connect via optical (TOSLINK).

Does B1 transmit a stereo signal?

Yes, the B1 transmits 16-bit stereo audio.

Do I need to install any special drivers for the B1?

No extra software or drivers are needed. The B1 is compatible with any device that supports Bluetooth, and the A2DP profile for streaming stereo audio. This includes most all Smartphones, Tablets, and Laptop Computers.

How can I tell if my device supports aptX®?

AptX® keeps an up to date list of supported device on their site. See here, for supported smartphones:

https://www.aptx.com/products?field_product_category_tid=126

And here, for supported tablets:

https://www.aptx.com/products?field_product_category_tid=135

Can I use the B1 with my original A5s?
Yes, you can still use the B1 with the original A5 model! With this kind of setup, you'd just need to use either an RCA to mini-stereo adapter (like the one that was included with your A5s) or an RCA to mini-stereo cable. You would just connect the RCA end into the RCA outputs of the B1 and the connect the mini-stereo side to either the top or back mini-stereo inputs of the A5s.
I'm having trouble connecting my Windows machine to my B1.
The B1 uses the Bluetooth drivers located on your computer, so you may need to ensure you're using the most up to date drivers for your computer's Bluetooth. We'd also recommend going to the manufacturer of your computers website, and see if they have Bluetooth drivers there.
Will my music have a delay if I’m watching a movie or music video?
B1 has a delay of about 30ms (milliseconds) so you can watch videos from Youtube, for example, and stream out the audio through B1 to your stereo system without any noticeable lag between the video and audio.
Will the B1’s range work between more than one room?
The overall range you can expect will vary depending on the device you use with the B1. We tested using mostly a variety of smartphones though, and found 100 FT to be a realistic expectation, and that's through one wall.
Can I use my computer speakers and the B1 at the same time?
If you have a Mac running snow leopard or later, you can create a multiple output device to accomplish this. Here's an article we wrote about how to set this up: http://audioengineusa.com/articles/the-easy-way-to-get-multi-room-sound-with-bluetooth

B2 Home Music System w/ Bluetooth aptX

Just how easy is it to set up the B2 Home Music System with Bluetooth?
Our B2 is an all-in-one system with no extra components needed except your phone or computer. All you need to do is unpack the speakers, place them where you want, and then plug in the AC cord. Then connect your music source using the supplied cables - or go wireless with any Bluetooth enabled source device, like a computer, smartphone, or tablet. Here is a quick video that can be used as a reference: B2 Setup Video (Please note - there is no audio associated with the video.)
Can I use a Turntable with the B2? Will I need to purchase a phono preamp or can I simply connect the turntable directly to the B2 analog audio input?
You can absolutely use a turntable with the B2. Some turntables will need a preamp before being connected and others are OK, therefore it is best to try your turntable without the preamp first to see how it operates.
Can I use a subwoofer with the B2?
The B2 is designed as a standalone speaker, it has inputs for Bluetooth and 3.5 mm mini jack. It does not have an output, so unfortunately you cannot output from a B2 to a subwoofer.
What does the white indicator light on the B2 rear panel mean?
Will the B2’s wireless range work between more than one room inside my house?
The overall range you can expect will vary depending on the device you use with the B2. We tested using mostly a variety of smartphones though, and found 30 to 40 feet to be a realistic expectation through one or two walls and 100ft or more in an open space.
Since the B2 has multiple inputs, can I connect my phone via Bluetooth and also connect my computer to the aux input on the rear panel?
Yes, you can have two sources connected at the same time with no need to flip any switches. Simply play audio from the source you wish to hear through the B2.

D1 24-bit DAC/ Headphone Amp

Where can I download drivers for the D1?
The D1 is a USB Plug-and-Play audio device. which means that the drivers it uses are developed and provided by the developer of your computer's operating system. Because of this, you shouldn't need to download or upgrade any drivers to use your D1.
How do I use the optical input of the D1?

When you connect an optical cable, the D1 will sense that an optical input is present and give that input priority. If using D1 with optical outputs from your TV, DVD player, Apple TV, etc you will need an AC USB power adapter (sold separately) to power D1. When using the optical output from your computer, you may power D1 via the computer's USB power and therefore no external power supply is needed.

What volume level should I set my D1 and/or speakers to for the best results?
There's not really a right or wrong when it comes to volume settings.  I'd recommend setting it up whichever way is more convenient, and dialing in a combination of settings to give you the smoothest ramp-up.  If you intend to use the D1's volume as your main control for example, try this: set the speakers to zero volume, and the D1 to max volume.  Then with music playing, adjust the speakers up until the volume is as loud as you would want to listen to it.  Then simply adjust from the your D1 to mood.
How easy is it to set up the D1?

To get things up and running, you would just need to first connect the included USB cable from your computer's USB port to the D1; then you'll need to connect the RCA outputs to your powered speakers/ AV receiver or your headphones to the headphone output on the front of the D1.

Next, if using a Mac, you will need to go to System Preferences/Sound, and select "Audioengine D1"; if you're using a PC, no setting changes are needed as the computer will automatically find the USB driver. Finally, you'll just need to play music from iTunes or your favorite media player and that's it! Setup really is that easy!

Is D1 USB input isochronous or asynchronous?
The D1 is asynchronous, which means it controls the data streams timing using its own internal clock to minimize jitter.
How can the D1 external computer DAC improve my music?
The D1 is essentially a very high-end external sound card. Its components and implementation of those components make it more capable than what might be built into a computer, not to mention the benefit of moving those sensitive components outside and away from the potentially noisy interior of your computer. All of this means the signal your speakers receive will be clearer, with a lower noise-floor, and with a more pronounced dynamic range over your internal sound card.
When I plug in headphones will the D1 RCA outputs be muted?
Yes, the output will mute and audio will only play through your headphones.
Will the D1 work with my low-impedance headphones?
The D1 includes a headphone amplifier based around the ES9601C SABRE low noise opamp. This headphone amp is able to provide low-impedance, high-fidelity audio to a wide range of headphones and supports headphones with impedances 10 ohms and higher.
Can I use the D1 with my Airport Express for even better sounding Airplay?
Absolutely! We've had a lot of really good feedback from our customers on this, and it's really easy to add to an existing Airplay setup. You can connect your Airport Express into the D1's optical input using a mini-Toslink to Toslink cable to pass a digital signal to the D1. Like other setups without a computer you'll still need to connect the D1 to a USB connection for power - Either a USB AC adapter like we offer in our accessories, or a nearby USB port capable of delivering a minimum of 500mA. Please note that the USB port on the Airport express is intended only for lower powered or self powered devices (like a printer) and will not reliably power the D1.
Why do I lose system volume control when using the D1 with my computer?
Optical and USB outputs are all digital, so both Windows and Mac OS X will disable the system volume control when they are in use. You can still control the volume directly in iTunes (or any media player), with the front panel volume control on the D1, or with the volume control on your audio system.
Is there a recommended "break-in period" for the D1?
Your D1 will sound great out of the box and will get better over time, however, it's best to play music for 40 to 50 hours first before doing any critical listening.
How powerful is the headphone amp in the D1? Will it drive my headphones?
The D1 includes a headphone amplifier based on the ES9601C SABRE low noise opamp.  This headphone amp is able to provide low-impedance, high-fidelity audio to a wide range of headphones.  We've found the sweet spot for the D1 is headphones that measure between 20 and 300ohms.  The resistance of a pair of headphones can tell you a little bit about how much power they need, though other variables do have an impact as well. We have heard from customers with headphones measuring as much as 600ohms who say they're happy with the output of the D1.
Can I connect the D1 to my Android device?
The D1 will work with any device that can operate as a USB host, can provide enough power via USB, and includes generic drivers for standard USB audio playback.  A device with Android 5.0 or later should have both USB host mode and native plug-and-play functionality for USB audio, so you could connect the two together using a USB OTG cable along with a standard USB cable.
Are the RCA connections on the rear of the D1 fixed or variable?

These RCA outputs are variable, adjusting the volume on the D1 will adjust the output of any speakers or amp connected to this output. This makes the D1 a handy way to control the volume of both your speakers AND headphones.

I have the original Audioengine 5 (not the A5+ Classic), will the D1 / D2 DAC work with the inputs on that original model?

You can use Audioengine DACs with your original A5s, no problem. You would simply use a standard RCA cable and the RCA to mini-jack adapter that came with the A5 to connect the RCA output from the DAC in to one of the mini-jack inputs.

Can I connect the D1 DAC to a USB hub?
Although D1 may work just fine when connected to most USB hubs, this is not recommended as the data rate may not be fast enough for higher-resolution music. We therefore suggest you select a high-speed USB bus all by itself and don't use a USB port on your keyboard, for example.
Will the D1 work with USB 1.1?
Yes, however, note that 24/96 HD digital audio pushes the limits of USB 1.1 speeds. Due to this it's highly recommended that you connect to a higher-speed USB 2.0 port.
Should I be using the optical or USB input on my D1?
Both USB and Optical should provide the same high-quality digital signal to your D1.  In most cases where both USB and optical are available, we usually recommend USB since it's a shorter signal path.  The only real difference is that the optical input on the D1 can support up to 192KHz input if your source supports it.  We'd certainly recommend trying both if you have them available to see if you can notice any difference in your setup, and with your audio files.
Can I send audio to both the optical and USB inputs at the same time?
The Optical connection on the D1 takes priority, so when the D1 receives an optical signal it will switch to this automatically.  Some devices will deactivate their optical out when no audio is playing. Others will leave it active and send an empty signal when no audio is playing, meaning depending on how the optical output on that source acts you may have to shut the source off. You can use something like an optical switcher so that you can toggle between the optical source and the USB input.
How do I make sure that the D1 DAC is set to 24-bit/96KHz audio?
If using a Mac, open the Audio MIDI Setup utility in Applications->Utilities, under Audio Devices, choose "Audioengine D1" and check that the format is set to 96 and the bit depth is set to 24bit. On a PC, open the sound options through the control panel. Then choose Speakers - Audioengine D1" and select Properties. You can select the output format from the dropdown in the advanced tab.
My D1 occasionally makes a clicking noise during playback. How can I avoid this?
Try removing all other USB devices temporarily, and try each USB port on your computer one at a time to see which one works best in your setup. USB audio needs quite a bit of bandwidth, so for best results ensure your D1 is on a "High-Speed" bus and not a "Full-Speed" bus.

HD3 Home Music System w/ Bluetooth aptX-HD

Can I use the HD3 with my iPad or iPhone via USB to bypass the internal DAC and get better sound?
Absolutely! This is especially useful for connecting wired with newer iPhones that do not have a headphone jack output. You will need to pick up the USB Camera Adapter from Apple, which allows a USB connection to the iPad (and, as of iOS7, the iPhone). Then just hook up as you would from a computer. If you'd like to be able to charge your iPhone or iPad while you use them like this, you can use the USB 3 version of Apple's USB camera adapter, which also allows passthrough charging at the same time.
Do current builds of the A2+ or HD3 speakers have threaded inserts on the bottom for mounting?
We have  removed the threaded insert from the bottom of the HD3 and A2+ speakers starting with builds manufactured in 2020. Many customers were damaging the cabinet when attempting to use the insert. This issue, coupled with the speakers being predominantly used as desktop speakers, led to our engineers making this change with current and future builds.
Can I use the HD3 with other tablets or smartphones like Samsung Galaxy or Microsoft Surface?
Absolutely! This is especially useful for connecting wired with newer Smartphones that do not have a headphone jack output. You'll need the correct USB-A adapter cable to connect from your tablet to the USB input on the HD3. These are generally available from the manufacturer of your tablet/smartphone, local electronic stores, or even online retailers.
Should I use the volume control on the front of the HD3s or can I adjust from system volume on my computer?
If the left speaker is in an easy to reach location, you can certainly use the physical knob to set volume. If not though, you can set the HD3 at a fixed volume and adjust from your source device. Around 50% is a good starting point, but you'll need to experiment to find what setting works best to give you a good overall volume, and a smooth ramp up.
Can I use an inverter with my HD3 speakers?
Sure, for HD3 you will need an inverter that can supply about 50-60 watts.
Can I connect multiple sources to the HD3? Can I stream via Bluetooth and use the USB input at the same time?
You should be able to use multiple sources with the HD3s just fine. The analog inputs on the HD3 are always active. They will play at the same time as the Bluetooth or USB input. Bluetooth and USB share the DAC though, so you can only listen to one at a time, and Bluetooth takes priority. If you're using USB for example, and start using Bluetooth, USB will mute and Bluetooth will take over. If you pause or disconnect from Bluetooth the speakers will automatically switch back to USB after a few seconds.
Just how easy is it to set up the HD3 Home Music System with Bluetooth?
Our HD3's are an all-in-one system with no extra components needed except your phone or computer. Simply place the speakers where you want them and connect the power supply. Next, connect the powered speaker to the right passive speaker using the included upgraded speaker wire with banana plug tips. Finally, plug in your music (cell phone, turntable, computer, laptop, etc.) with the supplied cables or via Bluetooth and you're ready to go! Here is a quick video that can be used as a reference: HD3 Setup Video (Please note - there is no audio associated with the video.)
When using the USB input of the HD3, what sample rate and bit depth should I set my system to?
The HD3's USB interface handles up to 16-bit, and sample rates up to 48kHz, though the bit-depth will be padded internally to 24-bit. Your system will generally default to these settings when you hook up the HD3. If you mainly use 44.1K files, you might set this as the default in your system to ensure minimal sample-rate conversions. Many system players like JRiver and Amarra will default to the proper sample rate automatically.
The sound quality of my computer's headphone jack isn't very good but I want to connect my Audioengine speakers. What do I do?
Some computer headphone outputs have poor audio quality, so if this is your computer, try connecting from the USB port to your with HD3 or connect wirelessly via Bluetooth.
The HD3 has a built in USB digital-to-analog converter (DAC), but can I also use a different DAC?
While the HD3 has a fantastic 24-bit DAC, you can always run your own external DAC to the speakers by connecting to the analog inputs.
Does HD3 come with speaker grills?
The HD3 speakers do include detachable magnetic grills. The grills have thin rubber pads to prevent marks or damage to the finish or the cabinet, so your HD3s will keep looking great even if you like to remove / replace them frequently!
If I connect my turntable to Audioengine speakers, do I need a phono preamp? Or can I simply connect the turntable directly to the analog input?
All turntables require a phono preamp stage before connecting to Audioengine speakers. Many turntables have this built-in , while others do not and would require an external phono preamp. Check the turntable manufacturer’s website or user manual. Some turntables may even include Bluetooth, in which case you can pair and connect them to the speakers wirelessly!
Why can I only output up to 16-bit on my computer when using the HD3s via USB?
This is normal. The HD3's USB interface can only accept a 16-bit format; however, the HD3's DAC will automatically pad the bit depth to 24-bit internally during playback, for lower noise and better dynamic range.
When I connect a turntable to my HD3, why is the volume extremely low?
Some turntables do not have a built-in preamps and as a result you will need to add an external phono preamp between your turntable and HD3. Many turntables, however, (such as the Music Hall USB-1 or Audio Technica AT-LP120) have a built-in preamp and include a switch on the back for "line" or “phono”. For Audioengine powered speakers select "line".

HD4 Home Music System

How easy is it to set up HD4?
HD4 is an all-in-one system with no extra components needed except your phone or computer. Simply place the speakers where you want them and connect the power supply. Hook up the included speaker wire from the powered left speaker to the right passive speaker. Then connect your music with the supplied cables - or go wireless - and that's it.
Does HD4 come with speaker grills?
The HD4 speakers do include detachable magnetic grills. The grills have thin rubber pads to prevent marks or damage to the finish or the cabinet, so your HD4s will keep looking great even if you like to remove / replace them frequently!
Can I use the HD4 with tablets or smartphones like Samsung Galaxy or Microsoft Surface?
Absolutely! The HD4 offers wired or wireless connections to any phone or tablet using the aux audio input or Bluetooth aptX-HD. For wired connections to newer devices without a headphone jack, you'll need the correct USB-A adapter cable to connect from your tablet to the USB input on the HD4. These are generally available from the manufacturer of your tablet/smartphone, local electronic stores, or even online retailers.
Can I use an inverter with my HD4 speakers?
Sure, for HD4 you will need an inverter that can supply about 50-60 watts.
The HD4 has a built in USB digital-to-analog converter (DAC), but can I also use a different DAC?
While the HD4 has a fantastic 24-bit DAC, you can always run your own external DAC to the speakers by connecting to the analog inputs.
If I connect my turntable to the HD4 will it be necessary to purchase a phono preamp or can I simply connect the turntable directly to the HD4 input?
Some turntables will need a preamp before being connected and others may have one built-in. Check the turntable manufacturer’s website or user manual.
Is it possible to connect multiple sources to the HD4 simultaneously?
Yes! All Audioengine powered speakers have multiple audio inputs. Both analog inputs (3.5mm and RCA) are active, so you can connect multiple audio sources at the same time.    The digital inputs are slightly different, though. Both the Bluetooth and USB inputs share an internal DAC. In this case, the Bluetooth input will take precedence over the USB connection. This means that the Bluetooth input will mute the USB input's audio playback. Simply disconnect your Bluetooth device from the HD4 speakers to resume playback from your USB source device.
Can I connect multiple sources to the HD4? Can I stream via Bluetooth and use the USB input at the same time?
You should be able to use multiple sources with the HD4s just fine. The analog inputs on the HD4 are always active. They will play at the same time as the Bluetooth or USB input. Bluetooth and USB share the DAC though, so you can only listen to one at a time, and Bluetooth takes priority. If you're using USB for example, and start using Bluetooth, USB will mute and Bluetooth will take over. If you pause or disconnect from Bluetooth the speakers will automatically switch back to USB after a few seconds.
When I connect a turntable to my HD4, why is the volume extremely low?
Some turntables do not have a built-in preamps and as a result you will need to add an external phono preamp between your turntable and HD4. Many turntables, however, (such as the Music Hall USB-1 or Audio Technica AT-LP120) have a built-in preamp and include a switch on the back for "line" or “phono”. For Audioengine powered speakers select "line".
Should I use the volume control on the front of the HD4 or can I adjust from system volume on my computer?
If the left speaker is in an easy to reach location, you can certainly use the physical knob to set volume. If not though, we generally recommend setting the HD4 at around 50% and adjusting from source.
If I have a subwoofer of my own, how would I use it with the HD4?
You would connect the variable output of the HD4 into the input of your sub using RCA cables.

HD6 Home Music System w/ Bluetooth aptX-HD

Just how easy is it to set up the HD6 Home Music System with Bluetooth?
It's pretty easy! Our powered speakers are an all-in-one solution with no extra amps or components needed! All you need to do is unpack the speakers, place them where you want, and then plug in the AC cord. Next, connect the powered speaker to the right passive speaker using the included upgraded speaker wire with banana plug tips. Finally, plug in your music (cell phone, turntable, computer, laptop, etc.) with the supplied cables or via Bluetooth and you're ready to go! Here is a quick video that can be used as a reference. HD6 Setup Video (Please note - there is no audio associated with the video.)
Is the HD6 designed only for use with Bluetooth devices?
Even though the HD6 has a built-in Bluetooth receiver, the HD6 are extremely versatile and can be used with a number of different devices, both digital and analog. There two analog inputs, a mini-stereo and RCA input, on the rear panel so you can directly connect any product with a line-level/preamp audio output, such as a turntable. The HD6s also have an optical input that utilizes the speakers' built-in DAC, so any source that has a digital optical output can be used directly with the speakers, such as the optical output of your television or computer.
If HD6 is paired and connected to my phone, do I need to do anything else to play music?
Once your HD6 is paired and connected, then open any app (iTunes, Spotify, Amarra, etc.) - or online players such as Youtube -  and it will automatically play your music through Bluetooth once you've selected what you want to hear.
Do I need to install any special software apps or drivers for the HD6?
No extra software or drivers are needed. The HD6 is compatible with any device that supports Bluetooth, and the A2DP profile for streaming stereo audio. This includes most smartphones, tablets, and computers.
How would I connect a subwoofer to the HD6 speakers?
For starters, you will need to use a powered subwoofer with analog inputs (either RCA or 3.5mm).  Simply connect the subwoofer to the RCA outputs found on the back of the HD6 speakers.  If your subwoofer only has a 3.5mm input, you could pick up a 3.5mm to 2-Male RCA Adapter cable to bridge the connection between your subwoofer and the HD6 speakers. Please refer to the image below, using our S8 as a reference:  
What's the difference between the HD6 and the A5+?
The HD6 include some pretty significant upgrades over the A5+s.  Among these are: In addition to the performance related upgrades, the HD6s also feature:
I have an Android phone that includes an IR transmitter. Can I use my phone to control the A5+s/HD6s?
Yes! We've been notified that the Android App ZappIR supports the A5+s, so if you have a phone with an IR blaster like the HTC One or the Samsung Galaxy S4 you can use the App to raise or lower the volume of your A5+s or HD6s with your phone!
What if my source doesn't support aptX? Can I still use HD6 and if so, how will it sound?
You can absolutely still use the HD6 and it will sound great! AptX is a high-quality Bluetooth audio codec that works really well. In addition to mandatory support for SBC, Bluetooth also includes optional support for many other codecs, like MPEG-1, MPEG-2, MPEG-4, and AAC, all of which have their own advantages, and some of which sound very close to AptX.
What does the indicator light on the HD6 rear panel mean?
Which streaming services are compatible with the HD6?
The HD6 are capable of  providing audio playback for any and all audio that your source device is capable of playing.  Your source device would be the device your speakers are currently connected to either via the analog inputs, Bluetooth, or the optical cable.  They will play back audio from any streaming service including but not limited to:    
How does the HD6 switch between audio sources?
Both analog inputs are "open" or active, so you can leave 2 audio sources plugged in at the same time with no need to flip any switches! Both the optical input and the bluetooth module share the same DAC so using the optical input on the HD6 as well as streaming to the speakers via bluetooth would utilize the built-in DAC. This means that the HD6's bluetooth receiver takes priority, so if you start playing audio over Bluetooth the optical input will mute; optical will resume automatically a few seconds after Bluetooth is paused or disconnected.
Should I use the volume control on the front of the HD6 or can I adjust from system volume on my computer?
If the left speaker is in an easy to reach location, you can certainly use the physical knob to set volume. If not though, we generally recommend setting the HD6 at around 50% and adjusting from source.
Will my current universal remote work with my HD6?
The HD6 is not officially supported by any universal remotes. However, you can use a learning remote to copy the signals being sent by the HD6's remote. Check with the manufacturer of your remote to find out if it supports learning IR codes.
If I connect my turntable to Audioengine speakers, do I need a phono preamp? Or can I simply connect the turntable directly to the analog input?
All turntables require a phono preamp stage before connecting to Audioengine speakers. Many turntables have this built-in , while others do not and would require an external phono preamp. Check the turntable manufacturer’s website or user manual. Some turntables may even include Bluetooth, in which case you can pair and connect them to the speakers wirelessly!
How to replace the battery in your HD6/A5+ remote control
To replace the battery in your HD Series remote, you'll need a paperclip or similar.
  1. Insert the paperclip into the hole on the back of the remote and push. The battery/button assembly of the remote will pop out.
  2. Use the paperclip to push the battery out of the battery clip. Note the orientation of the battery when removing it.
  3. Slide the new CR2025 battery into the battery clip. The positive (+) side of the battery should face away from the PCB.
  4. The battery/button assembly is held in place with magnets, so once you've replaced the battery, slide it back into place.
When I connect a turntable to my HD6, why is the volume extremely low?
Some turntables do not have a built-in preamps and as a result you will need to add an external phono preamp between your turntable and the HD6. Many turntables, however, (such as the Music Hall USB-1 or Audio Technica AT-LP120) have a built-in preamp and include a switch on the back for "line" or “phono”. For Audioengine powered speakers select "line".

HDP6 Passive Speakers

What amplifiers work best with the HDP6?
The HDP6 is a very efficient speaker and designed to work well with digital hybrid amplifiers (Class-D, Class-T, etc.) as well as most stereo receivers, integrated amps, tube amplifiers, and whole-house music systems such as the Sonos ZonePlayer 120. The HDP6s have an amplifier power rating of 10-150W per channel, so any amplifier that outputs that power should work great!
The HDP6 is rated at 4 ohms but my receiver has speaker outputs listed as 8 ohms. Will the HDP6s work with my receiver?
The lower the speaker impedance, the more current (amperage) your amp or receiver will need to provide, but most separate power amps have more than a sufficient power supply and power amp sections for driving 4 ohm loads with ease. In fact many amps will perform better with a 4 ohm load as opposed to 8 ohms if their design is robust enough to supply the extra current. A quick web search will bring up more information on this subject.
Can I use your N22 amplifier with the HDP6?
The N22 can work with the HDP6s, but we would recommend using the speakers with an amplifier that can provide more power to the speakers than the N22 can provide.

N22 Desktop Amplifier

Can I connect a subwoofer to the N22?
Yes, simply connect the full-range output of the N22 into your sub's line-level input. The sub and speaker volume can be controlled together by the N22 volume control.
Can I leave the N22 power on all the time?
Sure, the N22 has a power-saving idle mode that activates after you stop playing music.
Will my low impedance (low Z) Grado headphones work with N22?
Yes, the N22 will work well with headphones or earphones with an impedance from 16 to 300 ohms.
What type of speakers work best with the N22 amplifier?
The N22 is an efficient design and works great with any 4, 6, or 8 ohm passive speakers, including the Audioengine P4!
If I plug in headphones will the N22 mute my music playing through the speakers?
Yes, plugging in headphones will bypass the speaker output so audio will play through your headphones only.
Is it OK to remove the stand attached to the N22 and place the amp on it's side?
The N22 needs to be kept upright with the stand attached for proper cooling.
When I connect a turntable to my N22, why is the volume extremely low?
Some turntables may not have a built-in preamp and you would need to add an external phono preamp to bring the instrument level signal of the turntable to line-level. Some turntables may have a built-in preamp but have a switch on the back for either "line" or "phono," such as the Music Hall USB-1 or the Audio Technica AT-LP120; the switch would need to be selected to "line" in order to work directly with the speakers.

P4 Passive Speakers

The P4 is rated at 4 ohms but my receiver has speaker outputs listed as 8 ohms. Will the P4's work with my receiver?

The lower the speaker impedance, the more current (amperage) your amp or receiver will need to provide, but most separate power amps have more than a sufficient power supply and power amp sections for driving 4 ohm loads with ease. In fact many amps will perform better with a 4 ohm load as opposed to 8 ohms if their design is robust enough to supply the extra current. A quick web search will bring up more information on this subject.

Can I use the P4 passive speakers with the Audioengine S8 sub?

To use the P4 speakers with the S8 you would need an amp, like our N22, to supply power to the P4 speakers and connect to the S8.

S6 Powered Subwoofer

S8 Powered Subwoofer

How do you set the crossover on the S8?
The S8s crossover is a variable low-pass filter. This means it variably adjusts how high the S8 will play. Unless the subwoofer is pretty far away, you can usually leave the phase switch set to 0°.  When setting up a new S8, I like to start with the crossover all the way counter clockwise and, with some music I'm familiar with playing, first get the volume "about" right.  After that try making very small adjustments clockwise on the crossover, evaluating each small change from where you'll be listening from most often.  Once it starts sounding like you can localize where the sub is coming from, back it off until you can't again.  You may also need to lower the volume a touch after the crossover is dialed in, or perhaps even while you're dialing it in, depending on the acoustics of the room you're in, and your own preference on how present you'd like the sub to sound. Audioengine powered speakers have fixed passive crossovers designed specifically for them; this simply means that they are designed to play the frequency range they produce, so it's not necessary to alter this when adding a subwoofer.  Adding a subwoofer, such as the S8, will pick up where the speakers leave off, extending the low end response.
Can the S8 subwoofer be made wireless?
Yes!  If you already own an S8, you'd just need a wireless adapter like our W3. If you're looking to buy an S8, consider getting our S8 Wireless that comes with the W3 included.
What surface should I put my S8 on?
We typically recommend using the S8 on a carpeted floor or with some padding under the feet if you have it on a hard floor, as you may notice unwanted noise and/or vibrations from the subwoofer feet on a hard surface at higher volumes. It's worth noting that placing your S8 on a carpeted area will not affect the sound.
How do I control the volume of my S8 subwoofer? Do I have to reach behind the S8 each time I want to raise or lower the volume?
Most Audioengine powered speakers have variable RCA outputs for use with a subwoofer like the S8 (the exceptions being the B2 and the 512). This means that the output of the speakers and the RCA output will go up and down together. So once you dial in the volume of your S8, you should be able to adjust the volume from the speakers, or your source device. Either way the subwoofer and speakers should stay in balance as the volume is raised and lowered.
Can I use a subwoofer with the B2?
The B2 is designed as a standalone speaker, it has inputs for Bluetooth and 3.5 mm mini jack. It does not have an output, so unfortunately you cannot output from a B2 to a subwoofer.

S8 Wireless Subwoofer

How do I control the volume of my Wireless S8 subwoofer? Do I have to reach behind the S8 each time I want to raise or lower the volume?
Most Audioengine powered speakers have variable RCA outputs for use with a subwoofer like the S8. This means that the output of the speakers and the RCA output will go up and down together. So once you dial in the volume of your S8, you should be able to adjust the volume from the speakers, or your source device. Either way the subwoofer and speakers should stay in balance as the volume is raised and lowered.
Can I use a subwoofer with the B2?
The B2 is designed as a standalone speaker, it has inputs for Bluetooth and 3.5 mm mini jack. It does not have an output, so unfortunately you cannot output from a B2 to a subwoofer.

W3 Wireless Audio Adapter

Can the older W1/W2 and the W3 work with each other?
Due to upgraded chipset in the W3, the W1 and W2 are not compatible with the W3 and will not work together.
Could I use the W3 to make my subwoofer wireless?
The W3 is a great way to make your S8 subwoofer wireless! The W3 kit comes with a sender unit and receiver unit.  For use with an AV Receiver or Stereo Amplifier, you'll need to connect the sender unit to the SUB or LFE output of your AV receiver.  This is usually done with a 3.5mm stereo-mini to RCA "Y" cable.  You can connect either RCA to the SUB / LEF out, and just leave the other side unplugged.  Then, you'll connect the W3 receiver to your S8 Powered Subwoofer, using a 3.5mm stereo mini to RCA "Y" cable, normally.  If you're using a different sub that only has a single RCA, connect the same color RCA that you used for your AV Receivers SUB / LFE out, and leave the other unplugged.  Both W3s will need power.  In this configuration you will need a USB AC adapter for each W3 unit. You can also do this using powered speakers like our A5+s, A2+s, HD6s, or HD3s, instead of an AV Receiver.  For this, you'll connect the W3 sender to the RCA output on the left speaker, using a 3.5mm stereo-mini to RCA "Y" cable.  Then connect the W3 Receiver to the input on your S8.  You can either use a 3.5mm stereo-mini to stereo-mini cable for this, or another 3.5mm stereo-mini to RCA "Y" cable; either will work fine.  Both W3 units will need to be powered from a USB port.  You can use USB AC power adapters, or if the powered speaker you're using is an A5+, you can use the USB port on it's rear panel for the W3 sender.
Does the W3 transmit a stereo signal?
Yes, each Sender/Receiver W3 pair transmits 16-bit stereo audio.
Can the W3 (and W2) handle streaming lossless audio file formats such as Apple Lossless?

Yes, both wireless adapters transmit any audio file format with no compression or loss.

Do I need to install any drivers for the W3 wireless adapter?

The W3 is a USB Plug-and-Play audio device. which means that the drivers it uses are developed and provided by the developer of your computer's operating system. Because of this, you shouldn't need to download or upgrade any drivers to use your W3.

Can I use my computer speakers and the W3 at the same time?

The W3 essentially acts as your computer's sound card; so it is an either/or option, you either select your internal sound card to use or the W3. To use your computer speakers you simply select the sound card in your device settings or remove the W3 sender unit from your computer.

The W3 seems to be designed for a computer but can I also send audio from a stereo located in one room to powered speakers in another room?

Yes, each Sender/Receiver W3 pair transmits uncompressed stereo audio from a computer or any analog audio output.

I would like to use the W3 to make my subwoofer wireless. Can I do this?

Sure. Connect the W3 Sender to the subwoofer outputs on your A/V receiver and then connect the W3 Receiver to the audio inputs on your subwoofer. There are stereo 1/8" mini-jack inputs and outputs on the W3 that will allow you to make an RCA connection with the use of a Y-cable (which is included).

Can one W3 Sender transmit music to more than one wireless Receiver?

The W3 can transmit to up to 3 receivers simultaneously.

What is the latency (audio delay) of the W3 system?

The W3 latency is under 20ms so it's perfect for using with video - home theater surround or basic 2-channel audio. Can I use the W3 for my podcasting studio? I want a wireless mic to my computer's audio input? Sure, this is a great application for the W3. You can use the W3 to replace any RCA or mini-jack cable, with or without a computer!

Will any USB power supply or charger work with the W3?

Yes!  As long as it can provide at least 250mA, any USB power supply or smartphone / tablet charger should work just fine to power the W3 Sender or Receiver.

Can I use the W3 with a music source other than my computer?

Absolutely! Many of our customers use the W3 with their MP3 players, stereo receivers, CD players, powered speakers, satellite radios, etc. The W3 Sender and Receiver units connect to any gear that has an audio input and output (or headphone jack).

W3R Add-on Receiver for W3

Can the older W1/W2 and the W3 work with each other?
Due to upgraded chipset in the W3, the W1 and W2 are not compatible with the W3 and will not work together.
Could I use the W3 to make my subwoofer wireless?
The W3 is a great way to make your S8 subwoofer wireless! The W3 kit comes with a sender unit and receiver unit.  For use with an AV Receiver or Stereo Amplifier, you'll need to connect the sender unit to the SUB or LFE output of your AV receiver.  This is usually done with a 3.5mm stereo-mini to RCA "Y" cable.  You can connect either RCA to the SUB / LEF out, and just leave the other side unplugged.  Then, you'll connect the W3 receiver to your S8 Powered Subwoofer, using a 3.5mm stereo mini to RCA "Y" cable, normally.  If you're using a different sub that only has a single RCA, connect the same color RCA that you used for your AV Receivers SUB / LFE out, and leave the other unplugged.  Both W3s will need power.  In this configuration you will need a USB AC adapter for each W3 unit. You can also do this using powered speakers like our A5+s, A2+s, HD6s, or HD3s, instead of an AV Receiver.  For this, you'll connect the W3 sender to the RCA output on the left speaker, using a 3.5mm stereo-mini to RCA "Y" cable.  Then connect the W3 Receiver to the input on your S8.  You can either use a 3.5mm stereo-mini to stereo-mini cable for this, or another 3.5mm stereo-mini to RCA "Y" cable; either will work fine.  Both W3 units will need to be powered from a USB port.  You can use USB AC power adapters, or if the powered speaker you're using is an A5+, you can use the USB port on it's rear panel for the W3 sender.
Does the W3 transmit a stereo signal?
Yes, each Sender/Receiver W3 pair transmits 16-bit stereo audio.
Can the W3 (and W2) handle streaming lossless audio file formats such as Apple Lossless?

Yes, both wireless adapters transmit any audio file format with no compression or loss.

Do I need to install any drivers for the W3 wireless adapter?

The W3 is a USB Plug-and-Play audio device. which means that the drivers it uses are developed and provided by the developer of your computer's operating system. Because of this, you shouldn't need to download or upgrade any drivers to use your W3.

Can I use my computer speakers and the W3 at the same time?

The W3 essentially acts as your computer's sound card; so it is an either/or option, you either select your internal sound card to use or the W3. To use your computer speakers you simply select the sound card in your device settings or remove the W3 sender unit from your computer.

The W3 seems to be designed for a computer but can I also send audio from a stereo located in one room to powered speakers in another room?

Yes, each Sender/Receiver W3 pair transmits uncompressed stereo audio from a computer or any analog audio output.

I would like to use the W3 to make my subwoofer wireless. Can I do this?

Sure. Connect the W3 Sender to the subwoofer outputs on your A/V receiver and then connect the W3 Receiver to the audio inputs on your subwoofer. There are stereo 1/8" mini-jack inputs and outputs on the W3 that will allow you to make an RCA connection with the use of a Y-cable (which is included).

Can one W3 Sender transmit music to more than one wireless Receiver?

The W3 can transmit to up to 3 receivers simultaneously.

What is the latency (audio delay) of the W3 system?

The W3 latency is under 20ms so it's perfect for using with video - home theater surround or basic 2-channel audio. Can I use the W3 for my podcasting studio? I want a wireless mic to my computer's audio input? Sure, this is a great application for the W3. You can use the W3 to replace any RCA or mini-jack cable, with or without a computer!

Will any USB power supply or charger work with the W3?

Yes!  As long as it can provide at least 250mA, any USB power supply or smartphone / tablet charger should work just fine to power the W3 Sender or Receiver.

Can I use the W3 with a music source other than my computer?

Absolutely! Many of our customers use the W3 with their MP3 players, stereo receivers, CD players, powered speakers, satellite radios, etc. The W3 Sender and Receiver units connect to any gear that has an audio input and output (or headphone jack).