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Support Form / Help Center

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We are happy to offer worldwide technical support, but can only provide product services for contiguous US customers. If your product is still not working properly after troubleshooting or is damaged, please contact the distributor in the country where the speaker is located. Although repairs will not be available, they will let you know what warranty/out-of-warranty options you may have.

Be sure to include the following when contacting the distributor in your region:
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If you have any additional technical questions, please click the Technical Support box below to submit your inquiry.
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Please check that your devices are running the most current updates.
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A1 Home Music System w/ Bluetooth aptX (Open Box)
A1 Multimedia Monitor w/ Bluetooth aptX
A1-MR Computer Speakers and Home Studio Mini-Monitors (Discontinued)
A2+ / HD3 Replacement Power Supply
A2+ Next Gen Home Music System w/ Bluetooth aptX-HD
A2+ Wireless Speaker System (Open Box)
A5+ Home Music System
A5+ Home Music System & S8 Wireless Subwoofer (Open Box)
A5+ Home Music System (Open Box)
A5+ Home Music System w/ Bluetooth aptX-HD
A5+ Home Music System w/ Bluetooth aptX-HD (Open Box)
AE Socks
Acrylic Wall Clock
AirPods Case Cover
Audioengine Hoodie
B-Fi Multiroom Stereo Adapter w/Wi-Fi (Discontinued)
B1 Bluetooth Music Receiver (Open Box)
B1 Next Gen Bluetooth Music Receiver
B2 Home Music System w/ Bluetooth aptX (A2 All-in-One)
B2 Wireless Speaker System (Open Box)
Bottle Opener
Can Cooler
Chill Wine Tumbler
D1 Desktop Headphone Amplifier and DAC
D1 Desktop Headphone Amplifier and DAC(Open Box)
D1P 32 Bit Portable Headphone Amplifier & DAC
D1P 32 Bit Portable Headphone Amplifier & DAC (Open Box)
DAC3 Mobile Headphone Amplifier & DAC
DAC3 Portable Headphone Amplifier & DAC (Open Box)
DS1 Desktop Stands
DS1M Desktop Stands
DS2 Desktop Stands
DS2M Desktop Stands
Double Wine Tote Bag
Face of a Titan Copper Insulated Food Storage
HD3 Home Music System w/ Bluetooth aptX-HD (A2-HD)
HD3 Wireless Speaker System (Open Box)
HD4 Home Music System (Open Box)
HD4 Next Gen Home Music System w/ Bluetooth aptX Adaptive
HD5 Home Music System & S6 Powered Subwoofer
HD5 Home Music System w/ Bluetooth aptX-HD
HD5 Home Music System w/ Bluetooth aptX-HD (Open Box)
HD6 Home Music System w/ Bluetooth & S8 Powered Subwoofer
HD6 Home Music System w/ Bluetooth aptX-HD
HD6 Wireless Speaker System (Open Box)
HDP6 Passive Speakers
HDP6 Passive Speakers (Open Box)
Home Studio Monitor Bundle A1 & S6
Low Profile Baseball Cap
Lunch Bag
Man of Stainless Steel Water Bottle, Standard Lid
Men's Sport Polo Shirt
Men's Sport Polo Shirt
Men's Sports Warmup Hoodie (AOP)
Mobile Display Stand for Smartphones
N22 (Gen 2) Premium Desktop Audio Amplifier with Bluetooth (Open Box)
N22 (Gen 2) Premium Desktop Audio Amplifier with Bluetooth aptX
Original A2 / N22 Replacement Power Supply
Outdoor Drawstring Bag
P4 Passive Speakers
P4 Passive Speakers (Open Box)
Pint Glass, 16oz
Real Pain For My Pillow Sham
Replacement Bluetooth Antenna
Replacement Isolation Elastomer Feet
Replacement Power Cord
Replacement Remote
S6 Powered Subwoofer
S6 Wireless Subwoofer
S6 Wireless Subwoofer (Open Box)
S8 Powered Subwoofer
S8 Wireless Subwoofer
S8 Wireless Subwoofer (Open Box)
SANUS® Steel Series 26" Speaker Stands
SANUS® Steel Series 34" Speaker Stands
Slim Can Cooler
Stainless Steel Travel Mug with Handle, 14oz
The Man in Black 11oz Coffee Mug
Tote Bag (AOP)
Tumbler 20oz
USB Power Adapter
UV Phone Sanitizer and Wireless Charging Pad
Unisex Heavy Blend™ Crewneck Sweatshirt
Unisex Jersey Short Sleeve Tee
Upgraded Speaker Wire
Velveteen Plush Blanket
W3 Wireless Audio Adapter
W3 Wireless Audio Adapter (Open Box)
W3 Wireless Audio Adapter + W3R Receiver
W3R Add-on Receiver for W3
W3R Add-on Receiver for W3 (Open Box)
Wall Clock
Willy's Bar Glass

Support Form / Help Center

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